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Program Coordinator - Product & Operations

Mackin

Program Coordinator - Product & Operations

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Mackin Talent is seeking a Program Coordinator to join our team!

    DUTIES:

    • Product and Service Operation's (PSO) mission is to build a service engine that solves today’s customer problems and prevents tomorrow’s.
    • PSO teams are an operations driven organization, involved throughout the lifecycle of product development and service delivery to ensure that our customers have a seamless experience on our platform. This team is passionate about fostering the growth of communities, businesses and advertisers by ensuring they have the tools needed to succeed.

    SKILLS:

    • Manage, monitor a panel of participants that will be utilized for tests and studies by different product teams.
    • Work extensively with cross-functional partners - e.g. Product Marketing, Marketing Science, and Data Science teams — to intake requests and manage overall end to end execution.
    • Effectively communicate relevant insights to cross-functional teams (Product, Sales, Marketing, Engineering, Operations and User Research) to influence and drive multi-faceted solutions to fix problems at scale for all stages within the marketing funnel
    • Facilitate meetings, discussions and document project status and key decisions made
    • Develop processes that scale across all verticals through tooling & automation and drive adoption across both internal stakeholders and cross-functional partners
    • Accountable for driving delivery of multiple 1-6 month long projects from start to finish

    MINIMUM REQUIREMENTS:

    • 4+ years work experience

    PREFERRED REQUIREMENTS:

    • 2+ years work experience in a program/project management capacity or account management/client solutions
    • Ability to prioritize and manage tasks within an environment
    • Comfortable dealing with ambiguity and unstructured problems
    • Open, collaborative and proven team player, with an ability to initiate and drive projects to completion with minimal guidance or support
    • Data Analysis Skills

    EDUCATION:

    • Bachelor's degree

    DURATION:

    • 12 month contract

    Company Description

    Mackin Talent is a full service consulting firm that has expertise in a number of key areas, including contract labor, which is a key resource when helping clients scale. We also value our employees and work hard to provide them with some of the best employee benefits in the industry. To find out more, visit our website at mackintalent.com.