Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

Company Overview

At Mac’s Tire Pros we value each employee and offer an environment that provides our employee's a work- life balance. NO WEEKENDS, four days off at Thanksgiving and flexible schedule during Christmas. We are high volume shop looking for detail oriented team members, with great attitudes and excellent customer service skills. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. If you want an exciting new career with a strong and stable company, you have found it.

Responsibilities include:

Create service appointments via phone and email. Greet customers and documenting their concerns and requests. Sourcing parts for accurate cost estimation Monitor progress of services to vehicle throughout the day to ensure on schedule completion Review work order upon completion for accuracy Assist with cashing out customers Perform routine follow ups to ensure customer satisfaction. Process parts invoices, return parts according to shop guidelines and follow up with vendors for credits. Process end of day paperwork and perform close of business functions.

Desired Qualifications

Mechanical parts/repair knowledge required

Experience using All-Data and vehicle service manuals to research and communicate from technician to customer needs

2+ years experience in the automotive repair industry

Strong organization, computer and communication skills

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.