Job Description

Join our team as a Wellness Manager for Wildflower Farms and be an author of our story by ensuring memorable guest experiences leading all spa guest service relations and overseeing all spa operations.

• Train and ensure all front desk associates deliver exceptional service, offering corrective counseling when needed
• Ensure front desk staff are monitored and informed of treatments, groups, and other promotions
• Assist with the full cycle recruitment process for all Spa and Fitness positions
• Ensure all team members have ample knowledge all spa offerings including services and products
• Maintain proper inventory levels on all products including retail goods. Conduct monthly inventory checks.
• Conduct proper opening and closing procedures to Company standards
• Prepare weekly schedules for all spa team members to ensure adequate coverage during all shifts while adhering to budgetary guidelines
• Support the Director of Wellness in maintaining overall facility cleanliness and maintenance
• Monitor monthly sales goal targets to budget
• Address any guest concerns promptly and professionally as it relates to any experiences in Spa or Fitness
• Conduct frequent training sessions with all team members to ensure consistency in operational procedures
• Ensures employees are providing exceptional guest service and adhering to Auberge & Wildflower Farms standards

Pay Range: $62,000 - $70,000

Qualifications

• Minimum of two years experience in a supervisory or managerial role within Wellness/Spa operations, preferably in a luxury hotel
• Excellent verbal and written communication in English
• Must be able to work a flexible schedule including nights, weekends, and holidays

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.