An opportunity exists for an OFFICE ASSOCIATE to join the Madison Core Laboratories team. This is a full-time position located at our office in Huntsville, AL.

GENERAL RESPONSIBILITIES INCLUDE:

• Act as the first point of contact for clients and office visitors. Answer phone calls, greet visitors, and maintain a welcoming entrance to the business office. Direct visitors appropriately through the office and maintain security.
• Manage PBX phone system switchboard, forward calls to appropriate departments and people, take messages, and monitor call queues.
• Maintain orderliness of front office area, conference rooms and other shared spaces. All spaces should look clean, neat and tidy.
• Coordinate deliveries and shipments. Process and distribute mail. Ensure outgoing mail is collected daily. Create overnight package slips when requested.
• Manage and maintain printers, copy machines and other shared office equipment. Troubleshoot equipment when needed, call in repairs as necessary.
• Keep inventory of and order office supplies as needed. Maintain stock of kitchen items including beverages, snacks, and coffee. Maintain bathroom amenities.
• Provides administrative support. To include typing, filing, preparing correspondence, assisting with reports and presentations, making travel arrangements, scheduling meetings, photocopying, faxing, collating and other related activities.
• Coordinate and interface with vendors and contractors regarding laboratory supplies.
• Maintain online and physical filing systems.
• Post payments into billing system.

A SUCCESSFUL CANDIDATE:

• Is detail-oriented, organized, motivated and flexible
• Has superior customer service skills
• Demonstrates a high level of initiative
• Works independently and cooperatively with others
• Uses a high degree of discretion with confidential information
• Can multitask, prioritize and problem solve

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required; Associates Degree preferred.
• Two (2) years of experience as a receptionist or in an administrative role in a medical setting required.
• Good typing, interpersonal, excellent verbal, written communication, and analytical skills.
• Outstanding time management skills. Prior experience in managing a multi-line or PBX switchboard required.
• Proficient in Microsoft Office (Outlook, Excel, Word & Access). Prior medical billing experience is preferred.

HOURS AND COMPENSATION:

• $8.00 to $13.50/hour
• Full-time
• Medical, Dental, Vision Insurance, PTO, 401K after 1 year of service, Direct Deposit, Employee Discounts, opportunities for advancement are available