Systems Administrator

Maestro Health

Systems Administrator

Charlotte, NC
Full Time
Paid
  • Responsibilities

    We are an employee health & benefits company company with a tech-meets-service platform that simplifies and personalizes how employees and employers shop, enroll and live with their benefits. Our innovative technology makes it easy for employees to choose the right benefits plan while equipping HR with the tools they need through one partner, one service team, one platform, one portal.

    Maestronites were brought together with a passion to disrupt the status quo by reimagining employee health and benefits. This passion has driven us to create the first complete platform that optimizes the entire benefits experience for everyone. Our people, passion and platform are united by our mission: to make employee health & benefits people-friendly again.

    WHAT YOU'LL BE DOING:

    Integra Employer Health, a Maestro Health company, is looking for a motivated, customer-oriented Systems Administrator. This person will be responsible for setup, maintenance, and support of the Charlotte office's desktop computers, local network infrastructure, and all other local IT needs.

    • Provide technical support for hardware and software of in-office and remote employees

    • Manage network operations including troubleshooting connectivity

    • Assist in server deployments, upgrades, and troubleshooting

    • Maintain technology policies and standards, and adhere to related technology checklists

    • Ensure availability, continuity, and security of information and data

    • Perform or assist in any other ad-hoc IT duties

    WHAT YOU NEED:

    • Associate's degree or equivalent experience in information technology, computer engineering, or related field

    • Customer service-oriented attitude is a must

    • 3+ years of experience in an IT technical support role or related field

    • Good working knowledge of ESXi/VMware, Hyper-V, VPN, DNS, DHCP, and VoIP technologies

    • Good understanding of network troubleshooting and connectivity issues

    • Experience with installing, configuring, maintaining, and troubleshooting workstation and server hardware

    • Experience with Windows Server 2012 and 2016