Job Description

FRONT DESK MEDICAL RECEPTIONIST/SCHEDULER

JOB SUMMARY:

Magnolia OB/GYN is a private practice with 7 providers and 2 office locations. We are currently seeking an experienced medical receptionist who is available for full-time employment Monday-Friday. As a busy and growing OB/GYN practice, we are searching for a receptionist who is professional, reliable, and willing to work as a team player!

RESPONSIBILITIES & DUTIES:

•    Maintain a positive atmosphere. •    Greet all patients. •    Schedule appointments in person and over the phone and triage phone calls to the appropriate department or supervisor.    •    Check in arriving patients, verify they have the correct forms filled out and that all information is up to date if not due to update information. •    Check out patients, collect any balances, copay, or global payments and then schedule any follow up/future appointments.  •    Work through faxes. •    Pull patient records from the ER and Referring Physicians. •    Address patient concerns and questions. •    Work closely with other departments and providers.  •    Other tasks as assigned.   SKILLS:

•    Computer knowledge, required. •    Excellent communication skills and ability to multi-task. •    Critical thinking skills, required. •    Must have a strong understanding of HIPAA rules and regulations. •    Exemplary customer service skills, required. •    Ability to remain calm and composed in all situations, required.

QUALIFICATIONS:

•    High School Diploma or Equivalent. •    Minimum of five (5) years in a physician office setting, preferred.