Job Description

We are seeking a Salesforce Admin (Entry Level) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

Magnus Technology Solutions provide quick orientation / training for professionals & placement for candidates having work authorization in USA. We work on #Selenium, #QA_Testing, #QA_Automation, #Manual_Testing #Dotnet, #java, #j2ee, #java_UI, #Angular, #React, #Python, #DevOps, #Salesforce, #Hadoop, #IOS, #Android, #RPA, #Mulesoft and any #Developer related #Technologies.