IT Level 2

Mai Placement

IT Level 2

Newark, NJ

Full Time

Paid

Responsibilities
IT Level 2
Newark, NJ (In-Person)
Salary: 100-120k

Core Responsibilities:
- Great phone skills
- Ability to resolve and execute requests in a fast-paced environment while managing time efficiently.
- Ability to take ownership of technologies
Desktop Support Services
- Solve escalated request in aspects of the IT field
- Follows Standards and procedures
- Ability to document requests, projects and new setups.
- Performs complex problem solving and assistance on diverse software applications.
- Continuously communicating and updating customers with progress of requests
Responsibilities
- Inherit and take fully accountability of backend infrastructure
- Maintain, upgrade and enhance accountable software
- Train and mentor other technicians and teammates in the IT department
- Extensive knowledge in:
Projects
- Execute IT projects from inception to completion, ensuring they are delivered on time, within scope, and budget. .
- Effectively manage project milestones and adapt to project requirements as necessary.
- Suggest and research potential projects to be initiated
Work Ethic
- Work well with external vendors to enhance or resolve anything that arises
- Work well with other departments in the organization
- Able to work hand in hand with other team members of the same or different tiers.
- Be a fast learner in a continuously innovative environment.
Qualifications:
- 3 years in the IT field and min 1 year experiences as a level helpdesk technician
- Must be available to drive between our locations.
Company Benefits:
Welcome to a Workplace That Cares About You!
We believe in creating a workplace that not only values your professional contributions but also ensures your well-being and happiness. Here's a glimpse of the benefits we offer to make your work life fulfilling and enjoyable.
- Friendly, Yet Professional Environment: We foster a culture of friendliness and collaboration while maintaining the highest professional standards. Join a team that feels like family.
- Comprehensive Healthcare Plan: We prioritize your health. Benefit from generous company contributions towards a healthcare plan accepted by most providers.
- Complete Coverage: Our benefits package includes dental, vision, hospital, life, and disability insurance to provide you with comprehensive coverage.
- Flexible Spending Account (FSA): Take advantage of a Flexible Spending Account to manage your health and dependent care expenses more efficiently.
- 401k with 4% Matching: Plan for your future with our 401k program, featuring a 4% company match and no vesting requirements to help you build a secure financial foundation after just one year of service.
- Paid Time Off for Holidays: closed for all Yomim Tovim, including Chol Hamoed, as well as several legal holidays, most of which are compensated with paid time off.
- Generous Sick and Vacation Time: We understand the importance of work-life balance. Benefit from a generous allocation of sick and vacation time.
- On Site Shul: Our workplace is equipped with a dedicated shul with daily Shacharis and Mincha minyanim.
- Kosher Kitchen: Enjoy the convenience of a kosher kitchen. Freshly brewed coffee is available to keep you energized throughout the day.
- Growth Opportunities: We actively encourage employees to grow into areas that speak to them. Whether it's exploring new skills, taking on challenging projects, or advancing within your field, we're here to support your professional journey.
we're committed to building not just a successful business but also a community of valued individuals. Join us and experience a workplace that cares about your professional and personal growth!

Email resume to: joel@maiplacement.com

Apply directly on our website!
https://jobs.crelate.com/portal/maiplacement/job/g3efybdhiucfcb9ajauh76igaa?crt=1708705196892