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House Cleaning Sales Estimator / CSR

Maid Right of North Phoenix

House Cleaning Sales Estimator / CSR

Phoenix, AZ
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Paid time off

    The house cleaning estimator drives sales and revenue by conducting and closing in-home estimates with prospective customers, explaining the services we perform and providing price quotes. This role also calls customer leads, entering them into our scheduling software, making follow up calls and texts to secure bookings and add new recurring customers to the schedule. The majority of time is spent in the CSR functions, at the office, handling customer requests, booking cleans, notifying teams of new work, resolving customer issues, and coordinating with the other CSRs to ensure all customer needs are met and that the business is growing. In home estimates are done as needed.

    This person also assists the Operations Manager in conducting quality inspections and walk throughs with new customers to orient the team to the job, and overseeing vacation rental cleaning as needed. Some weekend work may be required based on business and customer needs, including representing the company during home shows as needed.

    GREAT COMPANY:

    Friendly support staff, small office environment

    Mileage reimbursement or company vehicle (if available) to conduct company business

    Paid vacation and holidays

    Referral bonuses

    Schedule flexibility with advance notice

    Health and dental insurance available

    AFLAC supplemental insurance program

    Retirement plan with matching

    REQUIREMENTS:

    This is a sales job with a friendly, customer-service emphasis

    Increase the customer base to grow the business

    Computer Skills, using a scheduling system

    Time management and efficiency are a must - lots of autonomy

    Self-motivated

    Enthusiastic

    Flexible

    Strong listening and communications skills

    Excellent written skills

    Comfortable with technology

    Must be able to drive personal vehicle to customer homes

    Maintain professional appearance and demeanor consistent with the Maid Right image

    Assist with other duties as required by our growing business:

    Quality inspections

    Weekend coverage as needed; flex days off when necessary

    Home and trade shows (weekends required)

    May back up other functions as needed

    Position is part-time with full time potential, depending on business needs. It is expected that this role will work 25-30 hours per week, minimum, mostly during standard business hours from 8-1 daily, with adjustments as needed for coverage.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Maid Right Corporate.