Qualifications
Provides on-site operational support across mailroom, document services, and facility functions. The role includes high-volume copying, scanning, mail handling, shipping/receiving, and customer service. Requires working with office equipment and software while performing physically active tasks such as standing, walking, and lifting.
Responsibilities
- Operate high-volume copiers, printers, scanners, and document imaging systems; perform binding and finishing
- Handle document imaging software, file opening/saving/transferring, and document management systems
- Perform daily mail runs; sort, distribute, and process incoming/outgoing mail, faxes, and shipments (FedEx/DHL)
- Provide customer service at service window; respond to job requests and status inquiries
- Maintain and troubleshoot equipment (clear jams, inspect quality, report issues)
- Track meter readings, service logs, inventory, and basic billing records
- Ship and receive materials; manage supplies and distribution
- Deliver completed work and supplies within and between buildings
- Perform filing, archiving, and document purging as needed
- Support meeting/conference room setup and light building maintenance (moves, re-lamping, basic cleaning)
- Use bindery and finishing tools (paper cutter, hole punch, shrink-wrap, staplers, etc.)
- Coordinate service calls and maintain clean, stocked work areas
- Work occasional overtime, including evenings/weekends if required
Requirements
- High school diploma or GED; 1–2 years of related experience preferred
- Strong customer service, communication, and organizational skills
- Basic PC skills including MS Office and email systems
- Ability to operate office machinery and technical equipment
- Basic math and filing skills; ability to follow established protocols
- Capable of lifting up to 50–55 lbs and performing physical tasks (standing, walking, bending, reaching)
- Ability to move/push equipment on wheels and travel between buildings if needed
Additional Information
lifting or moving items weighing up to 50-55 lbs.