Job Description

Mailroom Operator
12+ Months Project
Mon-Fri, 8:00 AM - 4:30 PM
Minneapolis, MN(onsite)

Qualifications

• Operate mail inserters, sorters, finishing, and material-handling equipment in a high-volume mailroom.
• Perform mail merges, labeling, packaging, posting, and address cleanup (using cleansing software as required).
• Coordinate automated and manual finishing and mailing processes for client materials.
• Implement and maintain mail distribution and tracking systems.
• Manage electronic inputs, barcode address quality reviews, and posting fulfillment.
• Perform charge-back reporting for postage, express, local delivery, and faxes.
• Handle inbound and outbound mail, including receiving, sorting, recording, and delivery/pickup.
• Track, trace, and resolve mail issues with USPS, FedEx, and local couriers.
• Perform fulfillment functions such as assembly, packaging, shipping, and tracking of kitted materials.
• Conduct quality checks on outbound mail and validate addresses.
• Operate shipping systems (Pitney Bowes, FedEx, USPS) and complete shipping forms.
• Perform electronic mail distribution, including scanning and digital logging.
• Monitor inventory, order supplies, and ensure proper maintenance of mail equipment.
• Follow mailroom security protocols and arrange alternative courier/shipping services as needed.
• Train and mentor junior associates on mail operations.

Additional Information

lifting or moving items weighing up to 50-55 lbs.