Customer Service Representative (CSR) / Client Services Rep
Job Description
MAINE HOME SERVICES of LIVERMORE, CA is hiring for a PART-TIME CUSTOMER SERVICE REPRESENTATIVE (CSR) / CLIENT SERVICES REP to join our fast-paced office team and provide exceptional help to keep our business running smoothly. This essential client services position starts at a COMPETITIVE WAGE of $18-$23 PER HOUR, depending on experience. You would also be eligible for GENEROUS BENEFITS, including 50% KAISER MEDICAL COVERAGE, 100% OPTICAL AND DENTAL COVERAGE, PARTICIPATION IN OUR COMPANY 401(K), AND 5 PAID HOLIDAYS! Are you a can-do people person who wants a CAREER AND NOT JUST A JOB? Would you like to work for an ESTABLISHED BUT GROWING COMPANY in an ESSENTIAL INDUSTRY? Are you ready to work for a company that values your skills and dedication? If so, APPLY NOW!
ABOUT MAINE HOME SERVICES
Family owned and operated since 2004, Maine Home Services is a top electrical and plumbing company serving the San Jose and Bay Area communities. Here at Maine, we strive to have the best electrical and plumbing services in the business, which means we aren't your typical home services company. Our dedication and work ethics shine through as we have been Diamond Certified for the past 12 years! It's an accomplishment we are proud of.
To be the best in the business takes a team of dedicated individuals. And, we attribute our success to our amazing staff. That's why we not only offer our employees a job but a career and a workplace with a home-like feel. We also believe in ONGOING TRAINING FOR OUR TECHNICIANS - not only to keep our business up-to-date in the industry but to empower our people.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR) / CLIENT SERVICES REP
As our detail-oriented Customer Service Representative (CSR), you are the "go-to" person at our company. A lot of information flows through our office, and you make sure that it is accessible. Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering phones, scheduling appointments, and resolving issues for customers.
Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone, email, and text. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of our home services work is taken care of accurately and on-time!
QUALIFICATIONS
Can you manage your time well and prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? Are you organized and detail-oriented? Can you solve issues for all kinds of clients with professionalism and patience? If so, then you might just be perfect for this position in client services!
WORK SCHEDULE
As a part-time Customer Service Representative (CSR) / Client Services Rep, you can plan to be in the office MONDAY-THURSDAY OR FRIDAY, 4-6 HOURS A DAY, depending on call volume.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this Customer Service Representative (CSR) / Client Services Rep office position in an essential industry, complete our initial 3-MINUTE, MOBILE-FRIENDLY APPLICATION. We look forward to meeting you!
Location: 94551