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Customer Care Representative (Part time)

Maine Radon & Environmental

Customer Care Representative (Part time)

Windham, ME
Part Time
Paid
  • Responsibilities

    Help Maine Radon & Environmental achieve our WHY: Improve the indoor living environments of our community.

    Are you always upbeat and positive when talking on the phone?

    Do you enjoy speaking to new people and helping them by providing great service?

    Do you want to work for a great company with strong core values?

    If so, we have a great opportunity for you!

    Maine Radon & Environmental is actively building an amazing team of very talented people to help us accomplish our mission of being the consumer choice in radon services.

    Positions Primary Objective: : Provide our customers great service from our office; schedule appointments for our sales people from the people calling our office; follow up on prospects to help our sales people fill their schedules; answer customer question when they call our offices. support office by doing several administrative tasks.

    Tasks and Responsibilities:

    Answer inbound phone calls with prospective and current customers

    Schedule sales appointments and installations

    Make outbound calls to current customer database to schedule service

    Make posts on social media following our campaign

    Update content on our website using our widget tools

    Ideal Candidates Characteristics:

    Great phone personality

    Exceptional communication skills, both verbal and written

    Tech-savvy

    Brand Ambassador

    Able to work autonomously towards project completion

    Self-starter and a quick learner

    Appreciates and follows proven systems

    Optimistic and positive attitude a must!!

    <p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to National Radon Defense. </em></p>