The Maintenance Technician is responsible for the upkeep, repair, and overall physical condition of the property. This position ensures safe, clean, and well-maintained living environments for residents while protecting the owner’s investment.

Key Responsibilities

General Maintenance & Repairs • Perform routine maintenance and repairs on building systems, including electrical, plumbing, HVAC, carpentry, and appliances. • Complete work orders in a timely and professional manner. • Troubleshoot and diagnose maintenance issues to determine effective repair solutions. • Assist with preventative maintenance schedules to minimize costly repairs. Unit Turns & Readiness • Prepare vacant units for new residents, including painting, cleaning, repairing, and installing flooring, fixtures, and appliances as needed. • Ensure all unit turns meet company standards and are completed within established timelines. Property Upkeep • Maintain common areas, grounds, and amenities in a clean and safe condition (trash pickup, landscaping touch-ups, power washing, etc.). • Perform seasonal tasks such as snow/ice removal or lawn irrigation system checks (if applicable). • Conduct regular inspections of the property to identify safety hazards or maintenance needs. Resident Service • Respond promptly and courteously to resident service requests. • Communicate professionally with residents, staff, and vendors regarding repairs and property needs. • Provide emergency maintenance coverage on a rotating/on-call basis. Recordkeeping • Accurately document all work orders in company’s property management system. • Describing the issue and repair completed in detailed notes. • Upload before-and-after photos for each job. • Log materials used for accurate expense tracking. • Track time spent on each work order for labor accountability. • Close out work orders in the system once completed. Compliance & Safety • Ensure all repairs comply with local codes, safety standards, and company policies. • Maintain accurate records of work orders, materials used, and time spent. • Report major repair needs, safety concerns, or recurring issues to the Property Manager. • Follow fair housing guidelines at all times.

Team & Vendor Coordination • Work collaboratively with property managers, leasing staff, and other maintenance team members. • Oversee and assist outside contractors/vendors when specialized work is required. • Maintain company tools, equipment, and supplies in good working order.

Qualifications: Prior experience in apartment, commercial, or residential maintenance preferred.

• Knowledge of basic carpentry, plumbing, electrical, HVAC, and appliance repair. • Strong communication and problem-solving skills. • Ability to lift up to 50 lbs. and perform physical tasks. • Ability to stand, walk, and bend for extended periods. • Capability to work in various conditions, including confined spaces, heights, and outdoors. • Ability to speak, read, and write English. • Valid driver’s license and vehicle insurance.