A hotel maintenance engineer's job description includes performing routine and emergency repairs on the hotel's mechanical, electrical, and plumbing systems, as well as maintaining building structures and equipment. Key duties involve proactive inspections, responding to guest-reported issues, managing maintenance records, and ensuring all work complies with safety and building codes. This role requires strong problem-solving skills, physical stamina, and the ability to work under pressure. Key responsibilities
- System maintenance and repair : Perform routine inspections, maintenance, and repairs on HVAC, electrical, and plumbing systems. This includes troubleshooting and fixing minor issues like leaky pipes, faulty light switches, and broken equipment.
- Emergency response : Respond promptly to emergency situations such as power outages, water leaks, or equipment failures to minimize guest inconvenience and ensure safety.
- Building and grounds upkeep : Handle repairs on walls, paint designated areas, and assist with general upkeep of the hotel's physical structure and grounds.
- Equipment monitoring : Monitor and maintain various hotel equipment, including boilers, chillers, and fire safety systems.
- Record keeping : Maintain accurate records of all maintenance activities, inspections, and repairs for tracking and planning purposes.
- Safety compliance : Ensure all maintenance activities are performed in compliance with safety standards and regulations, including OSHA and MSDS requirements.
- Guest interaction : Interact with guests in a professional and courteous manner while performing duties, often needing to enter guest rooms.
Required skills and qualifications
- Technical skills : Strong troubleshooting and repair skills in electrical, plumbing, and HVAC systems are essential.
- Physical abilities : Must be able to perform manual labor, including lifting and moving objects up to 50 pounds frequently.
- Communication : Good communication skills are needed to interact with guests, staff, and management.
- Problem-solving : Must be able to work under pressure and use good judgment in emergency situations.
- Education : A high school diploma or GED is typically required, with some college or technical training preferred.
- Experience : Previous experience in general maintenance or hotel engineering is required.