Immediate opening for a collaborative team player who enjoys working outdoors and has prior paid experience in general maintenance and light construction!
Join our fun and professional team, work on beautiful grounds and help support our incredible mission!
Position Status: Full Time, Regular, Hourly, Non-Exempt
Compensation: $26.43 - $29.20 per hour plus benefits, DOE
SUMMARY:
Under the general direction of the Director of Facilities & Horticulture, the Maintenance Technician performs direct maintenance and light construction for Zoo facilities and ensures that the Zoo gardens and grounds meet the Zoo’s presentation standards for cleanliness and maintenance.
ESSENTIAL DUTIES:
General Maintenance:
Performs all maintenance and light construction tasks according to established practices, procedures, techniques, and standards in the safest manner, following established SOGS and protocols effectively, with minimal supervision.
Maintains the necessary records to track maintenance and construction projects, including time spent on the job and record of materials used
Notices areas of concern in facilities and brings them to the attention of management
Provides light construction services including general labor, carpentry, mechanics, and flat work
Communicates appropriately, clearly, and fully with appropriate staff
Prepares for the job with appropriate tools, equipment, and supplies
Follows up on all projects
Repairs and paints benches, tables, and guardrails, and assists in the repair of roads, walkways, buildings, and mechanical equipment
Cleans grounds, including pathways and parking lot
Maintains tools and equipment
Exemplifies the highest ethical standards to ensure quality work
Reacts in a timely manner to ensure guest, animal, and staff safety in emergency situations
Adheres to the Zoo’s policies and procedures as outlined in the Employee Policy Manual
Applies and exemplifies “green” (sustainable) practices whenever possible
Attends monthly all-employee meetings
· Other duties as required
Integrates the Zoo's conservation mission and values into daily actions by demonstrating environmentally responsible behaviors, promoting conservation awareness, and actively participating in conservation and sustainability initiatives relevant to the role.
SECONDARY DUTIES:
· Cross-trains within the department to learn additional skills
· Participates occasionally in cross-departmental project teams
Guest Relations:
Greets every guest with a smile
Thanks guests for supporting/visiting the Zoo
Answers phone calls, voice mails, and e-mails promptly
Ensures the Zoo’s presentation standards for cleanliness and maintenance are met by keeping work areas clean, picking up trash, reporting unsafe or unsightly conditions
Associates with guests to assist and share information
Responds to all guest inquiries, complaints, and comments according to Zoo guest relations procedures
Maintains a clean neat appearance and adheres to the Zoo’s uniform dress code
Takes responsibility for staying informed about happenings at the Zoo, such as reading employee communications and attending meetings
Reflects the qualities outlined in the Guest Relations Statement, the Zoo’s Core Values, and the Employee Pledge
· Applies and exemplifies “green” (sustainable) practices whenever possible
POSITION CRITERIA:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and environmental characteristics described below are representative of the knowledge, skill, ability, and working and physical elements required of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education & Experience:
High school diploma or GED
Two years paid experience in a trade or general maintenance, or equivalent
Significant knowledge and experience operating a wide range of power tools and construction methods
License, Certification, or Preferred Qualifications:
· Forklift certification
A valid California driver’s license with a good driving record is desirable
Knowledge, Skills, & Ability:
Basic understanding of carpentry, mechanics, vehicle and machinery maintenance, construction and repair
Ability to follow oral and written direction
Effective oral and written communication skills
Ability to verbalize understanding of a problem or situation, and ask relevant questions for clarification
Competent in the use of all common hand and power tools
Ability to develop productive and friendly relationships at work
Ability to interact courteously and respectfully with supervisors, fellow employees, volunteers, and our guests
Ability to establish and maintain effective and cooperative working relationships with employees
Ability to perform all essential functions using safe work methods and habits, and following safety regulations
Ability to prioritize tasks and follow specified procedures
Ability to work well with minimal supervision
Experienced in operating a variety of equipment (blowers, mowers, small hand tools, etc…)
Physical Demands & Work Environment:
Requires the ability to access all areas of the facility
Ability to negotiate the Zoo work environment including behind-the-scenes, lawns, gravel, and hilltop
Must be able to participate in operational practices; including climbing stairs, manipulating tools, and standing/walking for long periods of time
Must be physically able to operate a variety of machines and equipment including electric cart, forklift, and two-way radio
Must be able to lift and/or move up to 50 pounds occasionally, and 10 or fewer pounds frequently
Ability to exert a negligible amount of force frequently or constantly push, pull, or otherwise move objects
The ability to regularly stand, walk throughout the facility
The ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing
The ability to bend, stretch, twist, squat, kneel, or reach with your body, arms, and/or legs for long periods of time
The ability to use fingers to handle and/or feel objects, tools, or controls; and talk or hear
The ability to quickly move the hand, hand together with an arm, or two hands to grasp, manipulate, or assemble objects
The ability to occasionally reach above the head and reach forward
Exposure to chemical cleaning solutions and paint
Involves working out-of-doors in all weather conditions
Supportive and open employment culture
Annual TB Test Clearance required
Tools Used:
Hand tools
Basic power tools
Table saw
Electric cart
Two-way radio
Forklift
Front Loader
Automobile
Ladder
Light machinery