At Felner Corp., we are passionate about redefining property management and residential services, and the Maintenance General Manager plays a vital role in advancing that mission. In this position, you will lead a skilled team while directing all facets of maintenance operations, including property inspections, technician oversight, workflow management, and service execution. Your focus will be on maintaining operational efficiency and delivering exceptional service standards. You will oversee maintenance processes from start to finish, contribute to revenue-generating initiatives, and cultivate strong working relationships with property managers and subcontractors. Reporting directly to the Company President, you will serve as an integral member of the leadership team and help drive the company’s ongoing growth and success. We are looking for an individual with a solid background in technical trades, property management, or facilities management who thrives in a collaborative, team-focused environment. This role offers significant accountability for operational performance while providing the autonomy to implement new ideas and improve service delivery. Felner Corp. is dedicated to investing in its employees through a comprehensive benefits package that includes a 401(k), paid time off, and medical, dental, and vision coverage, supporting both professional advancement and long-term career growth. Responsibilities: Sales, Growth & Client Relations • Drive month-over-month revenue growth and increased proposal conversion. • Build strong internal relationships with property managers, demonstrated by an increase in both the number of managers submitting work and total project volume. • Perform regular job site inspections and field audits; spend consistent time in the field with technicians. • Inspect a minimum of 10 properties per week and train others to identify repair opportunities while on site. • Produce and submit at least three (3) proposals per week valued at $1,000+. • Identify and pursue new maintenance and project opportunities. • Participate in community budgeting processes and sell recurring preventative maintenance programs (dryer vent cleaning, gutter cleaning, power washing, roof inspections, pool/clubhouse open/close, etc.). • Maintain strong relationships with community association boards and property owners. Operations & Team Management • Ensure each technician is scheduled for 40+ billable hours per week. • Manage daily scheduling and dispatch to maximize productivity and minimize drive time. • Coordinate work to ensure contractual compliance and service quality. • Build, negotiate, and manage a reliable subcontractor network. • Oversee hiring, onboarding, and training of technicians. • Review, audit, and approve work orders and documentation in Quickbase. • Ensure accurate, competitive, and timely billing. • Provide direction and workflow oversight to a virtual administrative team member. Qualifications: • Experience in property management, facilities management, or a related technical trade. • Proven track record of building and maintaining strong relationships with property managers, boards, and owners. • Skilled in conducting thorough property inspections and identifying maintenance opportunities. • Experience in managing and training teams. • Proficiency in scheduling and dispatching. Compensation: $80,000 annually with bonus opportunities
• Sales, Growth & Client Relations • Drive month-over-month revenue growth and increased proposal conversion. • Build strong internal relationships with property managers, demonstrated by an increase in both the number of managers submitting work and total project volume. • Perform regular job site inspections and field audits; spend consistent time in the field with technicians. • Inspect a minimum of 10 properties per week and train others to identify repair opportunities while on site. • Produce and submit at least three (3) proposals per week valued at $1,000+. • Identify and pursue new maintenance and project opportunities. • Participate in community budgeting processes and sell recurring preventative maintenance programs (dryer vent cleaning, gutter cleaning, power washing, roof inspections, pool/clubhouse open/close, etc.). • Maintain strong relationships with community association boards and property owners.Operations & Team Management • Ensure each technician is scheduled for 40+ billable hours per week. • Manage daily scheduling and dispatch to maximize productivity and minimize drive time. • Coordinate work to ensure contractual compliance and service quality. • Build, negotiate, and manage a reliable subcontractor network. • Oversee hiring, onboarding, and training of technicians. • Review, audit, and approve work orders and documentation in Quickbase. • Ensure accurate, competitive, and timely billing. • Provide direction and workflow oversight to a virtual administrative team member.