Maintenance Operations Coordinator

North 40 Capital LLC

Maintenance Operations Coordinator

Tacoma, WA
Full Time
Paid
  • Responsibilities

    The Maintenance Operations Coordinator plays a key role in supporting both maintenance operations and property management within a small, cross-trained team. This position helps keep day-to-day operations running smoothly by coordinating maintenance activities while also supporting standard property management tasks as part of a one-team approach. This role requires flexibility, accountability, and a team-first mindset. Maintenance coordination is the primary focus of the position, but supporting property management functions is an expected and important part of the role. Priorities and workload will be directed by the Maintenance Supervisor to ensure clarity, balance, and effectiveness. Who This Role Is For This position does not require prior maintenance or property management experience. Training will be provided. We are looking for someone who is motivated to learn, grow, and take ownership — not someone who already has all the answers. This role is best suited for someone early in their career who is eager to build skills, take direction, and grow into increased responsibility over time. The ideal candidate is someone who: • Is a strong communicator with solid customer service instincts • Is organized and able to juggle multiple priorities • Enjoys problem-solving and figuring things out • Takes initiative and follows through on responsibilities • Is open to feedback and actively wants to improve • Understands that in a small company, teamwork matters and roles can overlap We are specifically looking for someone who wants an opportunity to grow within the company and is excited to learn the operational side of property management and maintenance coordination. Maintenance or property management experience is not required. What matters most is attitude, work ethic, reliability, and a willingness to learn. Please note: This is a full-time, in-office position with a Tuesday–Saturday schedule. Responsibilities: Primary Responsibilities – Maintenance Coordination (Top Priority) • Maintain daily oversight of all maintenance requests, ensuring they are reviewed, updated, scheduled, communicated, and properly closed out • Create and manage daily and multi-day schedules for maintenance technicians • Maintain constant communication with technicians to track location, progress, and status of work • Communicate with tenants regarding maintenance scheduling, access, updates, and expectations • Troubleshoot maintenance issues with tenants when appropriate to resolve requests without dispatching a technician • Identify tenant-responsibility maintenance items and coordinate proper billing when applicable • Ensure technician schedules are prepared at least 48 hours in advance • Coordinate with vendors as needed/directed by the maintenance supervisor, including meeting vendors on site when required • Ensure all work orders are properly documented with notes and photos Property Management Support Responsibilities In addition to maintenance coordination, this role is expected to support property management operations when directed, including: • Assisting with move-in and move-out inspections • Supporting routine and special property inspections • Posting notices at properties as needed • Providing on-site support during busy periods, open houses, or special projects This position is expected to handle both maintenance and property management support responsibilities as part of a unified team. Task prioritization and workload direction will be provided by the Maintenance Supervisor. Qualifications: • Strong organizational and time-management skills • Ability to take direction and execute consistently • Clear and professional communication skills • Comfortable working in a fast-paced, hands-on environment • Team-oriented mindset with willingness to support multiple functions • Ability to manage shifting priorities without losing accountability • Professional, solution-focused attitude • Clear and professional communication (phone, text, email) • On-site availability and ability to travel between properties Compensation: $20 - $22 hourly

    • Primary Responsibilities – Maintenance Coordination (Top Priority) • Maintain daily oversight of all maintenance requests, ensuring they are reviewed, updated, scheduled, communicated, and properly closed out • Create and manage daily and multi-day schedules for maintenance technicians • Maintain constant communication with technicians to track location, progress, and status of work • Communicate with tenants regarding maintenance scheduling, access, updates, and expectations • Troubleshoot maintenance issues with tenants when appropriate to resolve requests without dispatching a technician • Identify tenant-responsibility maintenance items and coordinate proper billing when applicable • Ensure technician schedules are prepared at least 48 hours in advance  • Coordinate with vendors as needed/directed by the maintenance supervisor, including meeting vendors on site when required • Ensure all work orders are properly documented with notes and photosProperty Management Support ResponsibilitiesIn addition to maintenance coordination, this role is expected to support property management operations when directed, including: • Assisting with move-in and move-out inspections • Supporting routine and special property inspections • Posting notices at properties as needed • Providing on-site support during busy periods, open houses, or special projectsThis position is expected to handle both maintenance and property management support responsibilities as part of a unified team. Task prioritization and workload direction will be provided by the Maintenance Supervisor.