Maintenance Sales Representative
Atlanta, GA

Job Type
Full-time

Summary/Objective

The maintenance sales representative is responsible for generating leads, driving new maintenance agreement sales, managing and supporting key accounts, and providing a high renewal rate for existing maintenance agreements.

You will be responsible for developing long-term relationships with your portfolio of self-generated leads as well as assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs.

This company believes that customer satisfaction is the goal of their work. Employee happiness and job satisfaction are critical to overall success, and employees are valued as professionals.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Willingness and ability to generate opportunities to promote and sell service agreements on the phone and face-to-face in both cold and warm call situations.

2. Responsible for generating, pricing, bidding, and winning preventive maintenance agreements via pricing plan and structure. The expectation is to generate at least $100,000 in new sales annually.

3. Securing renewals from existing customers by means of on-site visits, phone contacts, e-mail, and tailored letters.

4. Skilled in presentations to current and prospective customers with a strong ability to conduct negotiations persuasively.

5. Sustaining and broadening relationships with new customers by developing and maintaining relationships throughout the customer’s organization.

6. Collaborating with account managers to price, win, and manage large service projects at assigned customers.

7. Maintaining written and electronic records of sales-related leads, contacts, referrals, etc.

8. Tracking personal sales statistics and submitting them to the manager for periodic reviews.

9. Supporting overall sales and marketing activity under the direction of the sales manager.

10. Developing and maintaining familiarity with all company offerings.

11. Participating in continued education to learn about new products and improved sales techniques.

12. Maintaining a liaison with product representatives and local suppliers to stay abreast of product lines, promotions, trends, etc.

Competencies

1. Lead Generation

2. Highly Organized and Efficient

3. Communication Proficiency

4. Ethical Conduct

5. Performance Management

6. Flexibility

7. Collaboration Skills

8. Problem Solving/Analysis

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment and routinely involves the use of standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. Ability to travel to client sites is also expected.

Position Type/Expected Hours of Work

This is a full-time position. Hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

This position requires up to 50% travel, primarily within the Atlanta metro area. Rare overnight travel may be required.

Required Education and Experience

1. High school diploma and demonstrated success in sales and/or business development.

2. Previous commercial HVAC or industrial sales experience.

3. Proven account management or other relevant experience.

Preferred Education and Experience

1. Bachelor’s degree in business management, marketing, advertising, technology, or other applicable field.

2. Working knowledge of basic HVAC operations and suppliers.

3. Ability to show consistent professionalism and good judgment to work with suppliers to ensure timely delivery at the lowest possible price.

4. 2 to 5 years of experience in a similar service sales account position.

Additional Eligibility Qualifications

1. Ability to pass pre-employment drug screening and participate in a drug-free workplace.

2. Current driver’s license.

3. Proficient with Windows-based software (Word, Excel, Access, PowerPoint, Outlook).

4. Ability to learn and fully utilize customer relationship management software (e.g., BuildOps) for all customer quotes and account management needs.