Director Of Maintenance Operations

POLIZOS PROPERTIES LLC

Director Of Maintenance Operations

Norfolk, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Job Title: Director Of Maintenance Operations

    Salary: $85000.00-110,000. Up to 5K per quarter in bonuses.

    Position Summary:

    ODUrent is seeking a dynamic and experienced Director of Maintenance Operations to lead the strategic direction and daily execution of all maintenance, exterior repairs, and construction activities across our 750+ rental units. This senior leadership role combines facilities maintenance, construction oversight, vendor management, and project leadership to ensure optimal property conditions, resident satisfaction, and operational efficiency.

    You will oversee internal teams and contractors, drive preventative and corrective maintenance strategies, manage exterior and interior capital improvement projects, and ensure compliance with safety standards and building codes.

    Key Responsibilities:

    Leadership & Team Management

    Lead, train, and evaluate a multidisciplinary team of maintenance professionals and project managers.

    Foster a collaborative, high-performance culture that supports staff development and operational excellence.

    Partner with the CEO and Director of Operations to align maintenance and construction goals with company objectives

    Maintenance Operations

    Develop and execute comprehensive maintenance strategies for all properties, including preventative and emergency maintenance.

    Implement and manage CMMS (Computerized Maintenance Management Systems) for task tracking and resource allocation.

    Conduct regular property inspections to maintain and improve property functionality and appearance.

    Enforce quality control procedures, safety protocols (including OSHA compliance), and internal standards.

    Exterior Maintenance & Preventative Planning

    Manage long-term maintenance programs for building exteriors including roofs, siding, gutters, drainage, paving, lighting, and landscaping.

    Oversee inspections and coordinate timely repairs to mitigate liabilities and extend asset life.

    Track inspection results, schedule preventive work, and maintain thorough documentation of all activities.

    Construction Project Oversight

    Supervise residential construction projects and capital improvements from planning to completion.

    Coordinate materials, labor, and subcontractors, ensuring timely delivery, budget adherence, and quality workmanship.

    Oversee site safety, security, and compliance with local building codes and HOA/community guidelines.

    Vendor & Contractor Management

    Source, vet, and manage relationships with external contractors for repairs, renovations, landscaping, HVAC, electrical, plumbing, and more.

    Negotiate and manage contracts, holding vendors accountable for deliverables, safety, and performance.

    Monitor vendor compliance with safety standards, performance benchmarks, and service level agreements.

    Budgeting & Reporting

    Monitor maintenance and construction budgets, identifying cost-saving opportunities and financial efficiencies.

    Provide regular reporting to senior leadership on expenses, progress, and capital improvement projects.

    Qualifications:

    Experience: 10–20 years in property maintenance, construction management, or facilities leadership with significant experience in exterior systems, capital projects, and team management.

    Education: Bachelor's degree in Construction Management, Civil Engineering, or related field preferred.

    Technical Knowledge: Deep expertise in HVAC, plumbing, electrical, carpentry, roofing, paving, and general construction/repair methods.

    Skills:

    Exceptional leadership, communication, and organizational skills.

    Strong project management and vendor negotiation abilities.

    Proficient in Microsoft Office and CMMS or similar maintenance software.

    Certifications (Preferred): OSHA 30, EPA Lead-Safe Certification, and other industry-relevant credentials.

    Other Requirements:

    Valid driver’s license and reliable transportation.

    Willingness to work in both indoor and outdoor environments and in various weather conditions.

    Physical Requirements

    Ability to stand, walk, bend, stoop, crouch, crawl, and climb ladders for extended periods

    Must be able to work in confined spaces, attics, and crawl spaces as needed

    Frequent use of hands and arms to operate tools, equipment, and machinery

    Ability to work from heights, including roofs, lifts, and ladders (up to 20 ft.)

    Must be able to lift and carry up to 50 lbs regularly and occasionally up to 100 lbs with assistance or dollys.

    Ability to move heavy appliances, HVAC units, and building materials as needed

    Able to walk several properties or large campuses daily.

    Capable of completing a physically demanding workday, including multiple work orders and turnovers, especially during peak seasons

    Environmental Conditions

    Must be able to work outdoors in all weather conditions including heat, cold, rain, or snow

    Ability to wear personal protective equipment (PPE) such as gloves, respirators, eye protection, and hearing protection as required

    Additional Requirements

    Ability to operate company vehicles and drive between job sites as needed (valid driver’s license required)

    Must be on-call and respond to emergency maintenance situations outside of normal business hours when scheduled (1 week a month at most).

    Why Join ODUrent? Recognized as one of the best places to work in Hampton Roads, ODUrent is a fast-growing, forward-thinking company focused on student housing innovation and excellence. Join a passionate team that values quality, efficiency, and continual improvement in a dynamic and rewarding work environment.