Our Mission

We exist to create thriving communities that feel like home. Through thoughtful design, state-of-the-art construction, and highly engaged management, we help our community members build meaningful connections, lead vibrant lives, and feel a strong sense of belonging.

The Role

As a Maintenance Technician, you will ensure an amazing community member experience and support the daily operations of one of our Active Adult 55+ communities in San Antonio, TX. Reporting to the Maintenance Supervisor, you will have an exciting opportunity to help us achieve our mission of building community.

What You’ll Do

Daily Operations

• Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members

• Ensure the community meets company standards for show quality by inspecting the community daily

• Anticipate, identify, and resolve maintenance issues in a timely manner

• Use YARDI to track work orders and make-ready progress

• Maintain fire sprinkler, backflow, panel, and alarm compliance, including inspections and updated permits

• Maintain a clean work area, tools, and equipment, and take responsibility for obtaining, caring for, and inventorying all supplies and equipment owned by the property and/or the management company

• Meet high expectations for community upkeep and swiftly address maintenance concerns

• Practice proper safety techniques in accordance with company, property, and departmental policies, procedures, and standards, and immediately report any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues

Leadership

• Develop strong personal relationships with community members

• Achieve high community member satisfaction and promote retention

• Provide hospitable, high-quality service to ensure a memorable experience for all

Qualifications

• Professional working knowledge of all aspects of maintenance repair and service, and a valid driver’s license

• Proven experience in HVAC and maintenance repairs, preferably in lease-ups, multifamily housing, Active Adult, or hospitality

• HVAC and pool certifications and experience preferred

• Strong plumbing and electrical skills

• Strong attention to detail

• Experience using YARDI or other property management software

• Effective communication skills and the ability to build collaborative partnerships

• Servant leader mindset and a passion for making a difference in others’ lives

• Strong sense of accountability and a solution-oriented approach

• General knowledge of OSHA, ADA, and Fair Housing regulations

• Reliable transportation and flexibility to work a regular Monday through Friday schedule, plus nights, weekends, and/or holidays when required (on-call pay available)

• Ability to physically access all exterior and interior areas of the property and amenities, and to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance