Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We provide secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies.
We are seeking Malay Over-the-Phone Interpreters (OPI) to support our USCIS contract. Malay, spoken across Malaysia, Brunei, Singapore, and parts of Indonesia, is a strategic Southeast Asian language often needed for asylum, immigration, and refugee proceedings.
Responsibilities
Provide real-time Malay ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
Interpret with accuracy, impartiality, and professionalism in immigration and legal contexts.
Maintain strict confidentiality in line with USCIS/DHS interpreter standards.
Handle both scheduled assignments and urgent/surge interpretation requests.
Participate in training, compliance refreshers, and quality assurance reviews.
Qualifications
Native or near-native fluency in Malay and English.
2+ years of professional interpreting experience (immigration, community, healthcare, legal, or government preferred).
Strong understanding of interpreter ethics, confidentiality, and cultural awareness.
Excellent telephone communication skills; ability to remain accurate under pressure.
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.
Compensation & Benefits
Competitive pay: $25–30/hour (rare-language premium may apply).
Remote work via secure USCIS-approved platforms.
Paid training and ongoing professional development.
Steady workload under a federal contract.
Career advancement opportunities in quality assurance or linguist leadership.
How to Apply
Submit:
Resume / CV highlighting Malay interpreting experience.
Certifications (court, community, ATA, or medical interpreting credentials preferred).
Availability for full-time or contractor roles.
Apply at: careers@globallanguagesystem.com Subject line: Malay OPI Interpreter Application – USCIS Contract
This is a remote position.