Mam Over the Phone Interpreter

Global Impact Group LLC

Mam Over the Phone Interpreter

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Opportunity for advancement

    Training & development

    About Us

    Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access in more than 80 languages for USCIS and other federal agencies.

    We are seeking Mam Over-the-Phone Interpreters (OPI) to support our USCIS contract. Mam is a rare Mayan language of Guatemala, often required for asylum and immigration interviews, making this role critical to mission success.

    Responsibilities

    Provide real-time Mam ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.

    Interpret with accuracy, impartiality, and confidentiality in immigration and legal contexts.

    Adhere to USCIS/DHS compliance standards and interpreter ethics.

    Handle both scheduled assignments and urgent/surge requests.

    Participate in training, compliance refreshers, and QA audits.

    Qualifications

    Native or near-native fluency in Mam and English.

    2+ years of interpreting experience (immigration, community, or government preferred).

    Familiarity with interpreter ethics, confidentiality, and cultural sensitivity.

    Strong telephone communication skills; ability to remain accurate under pressure.

    Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.

    Compensation & Benefits

    Competitive pay: $28–35/hour (rare-language premium).

    Remote work with secure USCIS-approved platforms.

    Paid training and professional development.

    Steady workload under a federal contract.

    Growth opportunities in quality assurance and linguist leadership.

    How to Apply

    Submit:

    Resume / CV highlighting Mam interpreting experience.

    Any certifications or community interpreting credentials (preferred but not required).

    Availability for full-time or contractor roles.

    Apply at: careers@globallanguagesystem.com Subject line: Mam OPI Interpreter Application – USCIS Contract

    This is a remote position.