ARE YOU A SUPERSTAR AT ADMINISTRATIVE TASKS? IS ORGANIZATION A KEY COMPONENT OF YOUR DNA? DO YOU ENJOY PROVIDING GREAT CUSTOMER SERVICE AND HELPING SELL TOP PRODUCTS IN A GROWING INDUSTRY? IF SO, THEN READ ON AND APPLY FOR THIS UNIQUE OPPORTUNITY!
ROLE SUMMARY:
The Sales Support Associate in San Jose is an important member of our sales team who assists with both the administrative and business development activities which support valued retail partnerships. This role reports to the area Account Manager. The ideal candidate is a detail-oriented team player who enjoys being organized and performing admin tasks with minimal errors, while also searching for creative solutions to help drive revenue.
WHAT YOU'RE GOOD AT:
- You shine in a role that requires organization, precision and discipline while managing multiple competing priorities
- You enjoy connecting with a variety of personalities and helping them with business needs while sharing knowledge about exceptional products
- You are adept at learning new things and quickly demonstrate new competencies
- You are a confident self-starter with a solid track record of getting things done with minimal direction
- You can thrive and stay focused in an industry that can be ambiguous and constantly changing
QUALIFICATIONS:
- HS Diploma or Equivalent
- College Degree preferred
- Excellent verbal and written communication skills
- Comfortable and confident with public speaking and presenting
- Personable, outgoing, and positive with a desire to engage with team members, business partners and customers
- Solid time management and organization skills
- Superb attention to detail with minimal errors
- Minimum of two (2) years general work experience interacting with a variety of individuals. (This might include one of the following areas: sales, customer service, teaching/training, marketing/promotions, brand rep or spokesperson.)
- Intermediate to Advanced Microsoft Office Skills
- Current Driver's License and clean DMV record
- Own your own registered and insured vehicle
- Able to build new capabilities
WHAT YOU'LL BE DOING: (ESSENTIAL RESPONSIBILITIES)
- Prepare and continually update with accuracy all sales related administrative tasks. These include, but are not limited to:
- Data tracking spreadsheets
- Orders (with fulfillment follow-up)
- KPIs
- Event scheduling and coordination with promotional materials, samples, swag, etc. ordered and deployed to event location
- Draft and send written correspondence regarding orders, payment pickups, and customer issues without direction or guidance
- Continue to expand knowledge of each individual account and their specific preferences in order to intuitively forecast needs, identify opportunities, source innovative solutions and problem-solve without being prompted
- Visit dispensaries regularly to create and maintain robust partnerships with owners, managers, and budtenders in order to drive revenue
- Provide interesting and engaging education and training to budtenders and other consumer-facing sales roles
- Participate in events, social media, online forums, webinars, etc. to network and connect with potential partners and consumers
- Take on additional responsibilities as needed and/or as directed
- Able to travel 40% of the time
- Cannabis knowledge/experience a plus but not required
PHYSICAL REQUIREMENTS:
- Able to lift, push, pull up to 25lbs
- Able to work on a computer for eight (8) hours daily
- Clear verbal and written communication and presentation skills
- Able to speak on a phone for eight (8) hours daily
- Good vision and hearing
- Ability to drive a vehicle and travel throughout territory (on occasion this may be >100 miles in a day)
Mammoth Distribution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:
Category: Personal Identifiers Examples: Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number
Business Purpose:
- To comply with state and federal law and regulations requiring; employers to maintain certain records;
- To evaluate your job application and candidacy for employment;
- To obtain and verify background check and references; and
- To communicate with you regarding your candidacy for employment.
Category: Pre-Hire Information Examples: Job application, resume, background check results, job interview notes, and candidate evaluation records
Business Purpose: Same as above
Category: Employment History Examples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations
Business Purpose: Same as above
Category: Education Information Examples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained
Business Purpose: Same as above
If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes