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Administrative Assistant

Mammoth Distribution

Administrative Assistant

San Jose, CA
Full Time
Paid
  • Responsibilities

    WHO WE ARE:

    Mammoth Distribution has been working steadily for several years to help build the cannabis industry one relationship at a time. We are the exclusive distributor of multiple top-10 California cannabis brands including Heavy Hitters, Almora, and other products in the vape, flower, pre-roll, concentrate and edible categories. By establishing Mammoth as one of the largest and most professional distribution companies with best-in-class products successfully operating in the crowded California market, we are uniquely positioned for optimal growth as the legal cannabis industry continues to expand. ROLE SUMMARY:

    The Admin Assistant to sales plays an important role in supporting the day-to-day needs of the Account Manager and team within the territory. The ideal candidate has previous general admin experience, excellent interpersonal and customer service skills and a driven solution based mindset. WHAT YOU'RE GOOD AT:

    • You shine in a role that requires organization, precision and discipline while managing multiple competing priorities
    • You take pride in being extremely organized, detail-oriented, and adept at accurately managing multiple on-going tasks
    • You are a proactive problem solver 
    • You are comfortable and adept with technology, navigating a variety of software programs with minimal instruction
    • You have solid verbal and written communication skills which enable you to connect effectively with a variety of individuals including peers, leadership, business partners, government agencies, etc.

    WHAT YOU'VE DONE (QUALIFICATIONS):

    • College degree or equivalent work experience
    • Cannabis experience a plus
    • Highly organized, self-motivated and dedicated
    • Intermediate computer skills including MS Office, Google Suite
    • Comfortable with learning new software and programs
    • Solid research skills
    • Flexible with handling continuous change
    • Excellent verbal and written communication skills
    • General project coordination and problem-solving skills
    • Detail oriented and able to manage multiple competing priorities
    • Strong track record of effective collaboration in a fast-paced, objective focused environment
    • Able to work well autonomously and as part of a tea

    WHAT YOU'LL BE DOING: (ESSENTIAL RESPONSIBILITIES)

    • Provide day-to-day overall administrative support to Account Manager 
    • Enter sales orders into ERP system timely and with accuracy and follow up to ensure fulfillment
    • Manage Accounts Receivable for territory and complete all related follow-up
    • Employ stellar administrative skills to support a superb customer experience
    • Communicate with customers via phone and email regarding order updates, payment reminders, and/or to answer questions
    • Manage and maintain sales databases in ERP
    • Complete spreadsheets to track data and/or inventory
    • General administrative duties: scheduling, composing memos, letters, reports, and other documents using Microsoft programs such as Word, Excel, PowerPoint, Outlook, etc.
    • Manage communications for Account Manager and team, including preparing correspondence, reports, reviewing and summarizing mail and documents, etc.
    • Assist with some general territory marketing activities (planning promotions, keeping track of a budget, creating flyers and content for social media, etc.)
    • Coordinate meetings, travel, events, etc.
    • Draft communications and follow through to completion
    • Interpret and analyze data from a variety of sources; create reports and make recommendations based on findings
    • Research and understand sales/cannabis industry trends and related programs 
    • Collaborate effectively with internal departments (Finance, Inventory, Production, Transportation, etc.)  
    • Travel as needed to interface with business customers and support sales field operations
    • Take on additional responsibilities as needed

    PHYSICAL REQUIREMENTS:

    • Able to lift, push, pull up to 25lbs
    • Good vision and hearing
    • Able to work on a computer up to eight (8) hours a day
    • Able to demonstrate all physical aspects of the job
    • Able to drive a vehicle and travel throughout the territory to dispensaries, meetings, delivery hub as needed

    Mammoth Distribution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

    As part of your job application and the Company's evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:

    Category: Personal Identifiers 

    Examples: Name, alias, postal or mailing address, email address, telephone number, social security number, driver's license or state identification card number, passport number.

    Category: Pre-Hire Information 

    Examples: Job application, resume, background check results, job interview notes, and candidate evaluation records

    Business Purpose: Same as above

    Category: Employment History 

    Examples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations

    Business Purpose: Same as above

    Category: Education Information 

    Examples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained

    Business Purpose: Same as above

    If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes