HealthFitness is hiring for a Full-Time (30-40 hr/wk) MANAGER ON DUTY at our Harvard client site in CAMBRIDGE, MASSACHUSETTS. In this position, you will be the manager of our campus recreation facilities alongside our Full-Time Management Team. During the Management Team’s absence (opening/closing shifts) you will serve as the acting manager and will be responsible for the operations of the facility in its entirety. 

BENEFITS: 

• Health insurance and vacation benefits.
• Free gym membership (3 Facilities).
• Group exercise class access.
• Discounted personal training rates.

DUTIES & RESPONSIBILITIES:

• Responsible for opening/closing the facility (Malkin Athletic Center, Hemenway Gymnasium, QRAC). When working a closing shift, it is a requirement to send Facility Closing Reports to the Management Team to summarize the days’ noteworthy occurrences.
• Providing patrons with information about memberships, facility questions, upcoming programs, classes, training sessions, policies/procedures, etc.
• Responsible for meeting the needs and answering the questions of the recreation center members. Respond positively to feedback and escalate complaints as needed.
• Responsible for the security of the building, including access control and facility doors .
• Responsible for handling all injuries/incidents that occur in the recreation center during their shift and filling out incident/accident reports. Contact offsite support staff as needed.
• Delegate tasks/responsibilities to recreation center staff members on shift.
• Oversight of towel services, equipment cleaning tasks, lost & found, and processing credit/debit card transactions.
• Maintain the appearance of the fitness and locker rooms.
• Assist the Management Team with implementation of various programs and initiatives.
• Assist the Service Coordinator with new hire training sessions.
• Run MOD training sessions for newly promoted team members.
• Attend trainings and meetings as scheduled. Check emails and respond to deliverable requests as needed.
• Ability to be on your feet for an extended period to maintain the cleanliness and safety of the facility. Must be able to lift 45+ pounds to assist with organization of equipment.
• Keep all CPR/AED certifications current.

EDUCATION, EXPERIENCE & CERTIFICATIONS:

REQUIRED:

• PROOF OF COVID-19 VACCINATION IS A CONDITION OF EMPLOYMENT.
• High school diploma or GED.
• 1+ year of customer service experience.
• Strong interpersonal skills.
• Basic computer and point of sale knowledge.
• CPR/AED certification from American Heart Association, American Red Cross or American Safety & Health Institute (required within 90 days of hire).

PREFERRED:

• Experience with InnoSoft Fusion recreation management software is a plus.
• Competency in the delivery of HealthFitness and site-specific programs and services.
• Ability to effectively organize and prioritize work demands.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces 2020 Award winner.

Required Skills Required Experience

• Applicant must model proper patient management/communication with Students.
• Required to maintain dental assisting licensure by attending appropriate CE courses.
• Required to maintain DANB Certifications if applicant has earned this specific certification
• 5-8 years of applicable work experience required
• Applicant must be formally trained through an accredited dental assisting program
• DANB Certified Dental Assistant (CDA) Certificate preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.