Job Title:

Manager, Account Management

Overview:

We are seeking a motivated and detail-oriented Account Manager to oversee client relationships, ensure client satisfaction, and drive business growth. The Account Manager will serve as a point of contact between Mastercard and its clients, managing day-to-day operations support, and delivering solutions that align with client needs and company goals.
Job Description:
• Partner and develop Mastercard's relationship with strategic issuers and value chain partners to drive revenue, market share, services with a focus on commercial, New Payment Flows (NPF) and product enablement.
• Develop a deep understanding of partners to create comprehensive Account Plans.
• Become proficient in Mastercard analytics tools and enterprise reporting platforms.
• Prepare regular reports on account status.
• Conduct quarterly business reviews and annual planning sessions with partners as appropriate.

Responsibilities

• Deliver against sales and net revenue targets.
• Collaborate with internal teams to improve customer experience with understanding of payment processes and articulate billing across multiple product lines.
• Design strategies, messaging and proposals for customers.
• Analyze the customer's business through industry research, profitability modeling, financial forecasting and competitive analysis.
• Develop and implement sales plans including business development, marketing and product management.
• Partner with the customer to establish, execute and report progress against annual business plans.
• Lead projects and cross-functional initiatives.
• Identify and recommend products to enhance the customers' profitability.
About you
• Excellent written and verbal communication and interpersonal skills to quickly build rapport and relationships with prospects, partners, and internal stakeholders to effectively deliver value proposition
• Strong understanding of corporate finance and payments.
• Excellent communication and presentation skills.
• Analytical mindset with experience interpreting spend data to drive business decisions.
• Ability to work cross-functionally with internal teams and external partners.
• Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard
• Self-motivated and target-driven with strong desire to succeed with a proven track record of delivering success while operating within a team
• Passion for technology, B2B payments and strong desire to always be learning

To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.