SUMMARY
The Advocacy Engagement Manager is a staff position responsible for developing and implementing comprehensive systems to recruit, engage, coordinate, and support volunteers who work with advocacy students in various educational contexts. This position plays a critical role in ensuring students receive high-quality education experience through effective volunteer management and advocacy event coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Applicants must have the ability to work independently. Essential job functions for the position include:
· Leading volunteer recruitment efforts across all advocacy activities, from identifying and cultivating relationships with judges and attorneys to coordinating bailiffs and advocacy scholars.
· Building and maintaining a detailed volunteer database covering expertise, availability, past competition involvement, and how they prefer to be contacted.
· Creating and running orientation sessions that bring volunteers up to speed on competition standards, formats, and what's expected of them.
· Serving as primary point of contact for volunteer inquiries and scheduling requests.
· Helping recruit practice round judges for advocacy teams.
· Helping recruit attorneys, bailiffs, and advocacy scholars for advocacy events and breakout sessions of advocacy classes.
· Surveying volunteers regularly and using their input to strengthen our engagement efforts.
· Tracking volunteer satisfaction and adjusting our processes based on what we learn.
· Celebrating volunteers who support our students.
· Coordinating continuing legal education (CLE) credit processes for volunteers participating in advocacy activities.
· Coordinating all logistical aspects of practice rounds, including scheduling judges, securing facilities, communicating expectations, and providing necessary materials.
· Assisting with the South Texas Mock Trial Challenge.
· Supporting regional competitions hosted by South Texas for visiting schools, including logistics, hospitality, and volunteer coordination.
· Supporting Senior Director of Advocacy Competitions.
· Supporting Senior Director of Advocacy Programming.
· Planning and executing Advocacy Program events, including orientations, informational sessions, alumni networking events, and recognition ceremonies.
· Managing event and program logistics, including venue reservations, catering, technology needs, materials preparation, and participant communications.
· Coordinating all room scheduling with Property Management and handling food orders for team practices, class sessions, and internal meetings.
· Developing promotional materials and communications to recruit and retain volunteers.
· Coordinating efforts with the Senior Director of Advocacy Programming, Senior Director of Advocacy Competitions, and Vice President of Advocacy on a regular basis.
· Working with the Alumni Relations Department to engage alumni of the Advocacy Program.
· Working with the Marketing Department to promote the Advocacy Program.
· Complying with all aspects of the Law School's Customer Service standards.
· Completing other tasks as assigned.
SUPERVISORY RESPONSIBILITIES
No Direct Reports
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Detail-oriented. Possess organizational skills. Ability to multi-task. Capable of managing workflow and projects timely and diligently. Have a degree of independence in completing job responsibilities. Capable of working and communicating effectively in high-pressure situations. A poised and professional image. Strong interpersonal skills with the ability to interact effectively and efficiently with all students and visitors while projecting a positive image for the Advocacy Program and the College. A service-oriented attitude with the ability to make students and coaches feel welcome. Proficient is Microsoft 365 (Word, Excel, Outlook) Google Drive, and Adobe. Ability to communicate clearly and effectively. Ability to prepare, plan, and organize work
Must be professional and confidential of all department data and correspondence. The person must have a poised and professional image; a strong ability to multi-task and prioritize in a fast-paced environment, excellent interpersonal skills, and the ability to interact effectively and efficiently with all employees, visitors, and students while projecting a positive image for the area and law school. Service-oriented with the ability to make all visitors feel welcome. Must be computer literate with proficiency in MS Office applications (Word, Excel, and PowerPoint) with the ability to learn new programs as necessary. Must be detail-oriented and able to work in a fast-paced multi-tasking environment.
EDUCATION and/or EXPERIENCE
Bachelor’s degree preferred.
LANGUAGE SKILLS
Proficient in both spoken and written English. Ability to interpret and explain complex data. Ability to effectively and professionally communicate in one-on-one and small group situations to students, alumni, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to perform basic to intermediate math essential. Must possess the ability to analyze numerical data and detect patterns, errors and trends.
REASONING ABILITY
Ability to define routine problems, collect data, establish facts, and draw valid conclusions to solve routine problems and/or deal with a variety of variables in situations, especially when the department head may be out of office or unavailable. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand and walk. Ability to lift up to 20lbs. is required. Lifting from floor level, at waist, and above shoulders required. Infrequent bending and stooping necessary. Specific vision abilities required by this job include close vision in order to accurately input data and proofread; distance vision in order to recognize and assist visitors to the department.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extremely fast paced, multi-tasking, non-smoking work environment. Must be able to work the general business schedule of the law school (9:00 a.m. to 5:30 p.m.) plus occasional evenings and weekends as necessary.
Required Skills
Required Experience