The Chief of Staff (COS) to the President & Chief Executive Officer (CEO) is a critically important role, enabling the CEO to work most effectively with internal and external stakeholders and fulfill his commitment to the organization. This is not an administrative role but is a highly strategic and facilitative one that requires a combination of focus and flexibility, as well as a willingness to be an active, behind-the-scenes assistant. This role requires a highly resourceful individual with strong emotional intelligence, self-motivation, and strong analytical and project management skills.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Highly developed communications skills (written/verbal) and interpersonal savvy
• Results/action-oriented; project management skills
• Organizational and political agility
• Developed negotiation skills
• Unquestionable personal code of ethics, integrity, diversity, and trust
• Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment.
• Knowledge of healthcare processes, in addition to corporate structure, office procedures, and practices
• Good financial and budgetary skills
• Strong managerial knowledge
• Good working knowledge of computers and general computer software packages available
• Ability to follow-up and document key areas of concern
• Proficiency to research data and provide executive management with information.

Required Experience

Required:

• Bachelor's Degree, specializing in Business Administration, Healthcare Management, or similar areas is required.
• Five years of experience in a management position, preferably in a hospital/healthcare setting.
• Excellent organizational skills, attention to detail and a tolerance for working on multiple projects simultaneously are essential.
• Project management skills desired.
• Proven excellent verbal and written skills, and an ability to take initiative, multi-task and work well under pressure.
• High level of proficiency in the use of all Microsoft Office programs is required.

Preferred:

• Master’s Degree preferred.

• Highly developed communications skills (written/verbal) and interpersonal savvy
• Results/action-oriented; project management skills
• Organizational and political agility
• Developed negotiation skills
• Unquestionable personal code of ethics, integrity, diversity, and trust
• Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment.
• Knowledge of healthcare processes, in addition to corporate structure, office procedures, and practices
• Good financial and budgetary skills
• Strong managerial knowledge
• Good working knowledge of computers and general computer software packages available
• Ability to follow-up and document key areas of concern
• Proficiency to research data and provide executive management with information.