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Manager, Client Success

Learn more about TransUnion
TransUnion

TransUnion

Manager, Client Success

White Plains, NY
Full Time
Paid
  • Responsibilities

    WHAT WE'LL BRING:

    At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

    This opportunity is structured as a hybrid role (2 days in the office/3 days remote).

    WHAT YOU'LL BRING:

    • Minimum Bachelor’s degree in analytical field such as economics, engineering, statistics etc.

    • Minimum 2-3 years’ work experience in the retail banking or payments industry.

    • Experience managing projects, identifying key milestones/objectives, setting and meeting timelines.

    • Proficiency in Microsoft Excel, SQL and PowerPoint.

    • Ability to perform data analytics to draw insights out of data and develop a storyline for client presentations.

    • Strong verbal and written communication skills to directly interface with client on a daily/weekly basis.

    IMPACT YOU'LL MAKE:

    • Supports creating a project scope and analytic approach in response to requests from client.

    • Ability to manage day-to-day client communications and status update meetings to align on work objectives for the coming week.

    • Ability to independently manage own workflow for analytic projects.

    • Provides oversight and technical support to other team members.

    • Validates that data is accurate and deliverables are client ready both for work produced by the individual and by other team members.

    • Tracks time and follows company policy for submitting time sheets and expense reports.

    • Completes all special projects and other duties as assigned.

    • Must be able to perform duties with or without reasonable accommodation.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

    During the COVID-19 pandemic, TransUnion has several safety protocols in place to protect associates, customers, and visitors. You may be required to be fully vaccinated against COVID-19 as a condition of employment and/or to participate in certain work-related activities. Exemption is available to qualified candidates as a reasonable accommodation.

  • Industry
    Information Technology and Services
  • About Us

    TransUnion is a global information and insights company that makes trust possible between businesses and consumers, by ensuring that each consumer is reliably and safely represented in the marketplace.

    Because of our work, organizations can better understand consumers in order to make more informed decisions and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools, and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.