Job Description
Position Summary:
The Commercial Enablement Manager plays a critical leadership and hands-on execution role in driving sales effectiveness, process discipline, in concert with commercial systems deployment and optimization. This “player-coach” role leads a small team focused on sales training and enablement, commercial contract tracking, sales system deployment and administration (Salesforce.com, Sales Training, etc.) and overall commercial systems support.
This individual collaborates cross-functionally with Sales, Marketing, Customer Service, Operations, Finance, Legal, and IT to ensure operational readiness, data visibility, and systems alignment that enable scalable revenue growth.
Key Responsibilities:
**Sales Enablement & Training **
Develop, deliver, and manage onboarding and ongoing sales training programs.
Partner with Sales and Marketing leadership to align training, sales tools and available content with strategic priorities and go-to-market plans.
Own the coordination of the creation and distribution of playbooks, battlecards, and selling tools.
Commercial Contract Management
Track and maintain sales/commercial contracts across geographies and customer segments.
Partner with Legal, Sales, and Sales Leadership to ensure compliance, standardization, and renewal timelines.
Monitor execution timelines, support review of client performance to contracted requirements and flag risk/opportunity across key agreements.
**CRM & Commercial Systems **
Lead administration and user support for CRM systems (e.g., Salesforce, HubSpot), including workflows, dashboards, reporting, and field enablement.
Support deployment, user adoption, and continuous improvement of commission tracking systems and quoting tools.
Act as the business lead for integration between systems (e.g., CRM ↔ ERP).
**Commissions & Incentive Tracking **
Team Leadership
Coach and develop this team of specialists across enablement, systems, and operations.
Set clear priorities, KPIs, and performance expectations.
Cultivate a culture of accountability, agility, and continuous improvement.
Qualifications
Required Qualifications:
Bachelor’s degree in Business, Marketing, Operations, or related field; MBA or relevant advanced degree preferred.
6–10+ years of experience in commercial operations, sales enablement, or sales systems management.
Proven experience managing CRM platforms (e.g., Salesforce, Dynamics), sales enablement tools, and commission systems (e.g., Xactly, Varicent).
Strong understanding of both B2B and B2C commercial processes including sales pipelines, training delivery, and contract lifecycle.
Demonstrated success in player-coach roles with small teams.
Excellent communication, collaboration, and problem-solving skills.
Preferred Skills and Attributes:
Experience in life science commercial operations, sales enablement or direct sales within or supporting a global sales organization.
Proficiency in reporting and analytics tools (Excel, Power BI, Tableau).
Familiarity with commercial policy enforcement and contract compliance best practices.
Change management and user adoption experience in enterprise system rollouts.
Additional Information
OUR VALUES
EQUAL OPPORTUNITIES
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
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