Job Description

The Baltimore Manager is responsible for maintaining a positive operating margin at the laboratory level (EMC and Wireless) and for meeting and exceeding the annual budget. They shall collaborate with BU Manager’s on cross-functional programs and support Sales activities.

** Manager Responsibilities:** __

• Manages laboratory operations to provide positive operating margin and meet annual budgetary goals.
• Responsible for the culture of the lab and employee engagement under their hierarchy, act confidentially in employee matters, and partner with Human Resources to ensure that all policies and programs are applied consistently throughout the laboratory.
• Builds and maintains positive customer relationships and sales growth through direct interaction with customers and Eurofins sales personnel.
• Establishes and maintains an active and positive safety culture and collaborates with Employee Health and Safety reps to ensure that procedures are implemented and followed to comply with appropriate policies and regulations.
• Prioritizes the activities of the operations groups to ensure key goals are achieved and customer service needs are addressed.
• Provides periodic reports to GM/BUM to ensure that goals and objectives are being achieved and to recognize opportunities for development.
• Works with GM/BUM to ensure accurate forecast of receipts, provide quality analytical data to clients, and meet on- time delivery dates.
• Supports BU Team activities to develop and implement sales strategies to ensure budgetary goals are achieved. Maintain and support accreditation / certifications. Ability to travel for business purposes is required.
• Communicates Lab-specific goals and objectives to employees. Communicates and implements lab initiatives designed to foster teamwork and communication.
• Fulfills supervisory responsibilities with direct reports to achieve strong staff performance. Mentors key employees.
• Evaluates and maintains appropriate staffing levels to support operational needs and budgetary requirements. Collaborates with the GM / BUM to discuss and review manpower regularly.
• Actively participates in the process of sharing and adopting best practices within Eurofins. Provides technical assistance to other Eurofins laboratories as needed to improve productivity and customer service.
• Recommends and/or Approves of all laboratory purchases including capital spending to support the business plan and maintain profitability.
• Responsible for upholding and enforcing Company policies, including but not limited to, Quality, Safety, Standard Operating Procedures, Ethics, and Harassment.
• Performs other duties as assigned.

** Reporting:**

General Manager / Business Unit Manager Eurofins E&E - Baltimore (US)

Qualifications

• Bachelor’s degree with a minimum of 6 years’ experience in EMC testing or relevant Engineering field (e.g., Manufacturing, R&D, Compliance, etc.), or master’s degree with a minimum of 4 years relevant experience. In lieu of a degree we will consider a high school diploma or GED with a minimum of 10 years equivalent directly related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major).
• Leadership experience in a Laboratory setting, preferably in the Testing, Inspection, and Certification (TIC) industry.
• Experience in performing EMC testing in accordance with FCC, ANSI, EN, ETSI, MIL and RTCA standards.
• Preferred work experience in the defense industry with past work experience in the areas of contracting, operations, and/or quality assurance.
• Complete the Eurofins Annual ITAR awareness Training and remain in good standing.
• Familiarity with laboratory operations and services
• Familiarity with EPA, DOT, OSHA, and DOL regulations
• Excellent verbal and written skills
• Strong customer relations skills
• Ability to manage a business at a profit/loss responsibility level.
• Ability to control operating budgets.
• Ability to develop and enforce policies and operating practices.
• Ability to prioritize and delegate responsibilities.
• Ability to successfully handle contract and other negotiations.
• Strong decision-making abilities
• Problem-solving abilities

** Physical Demands:**

• Able to sit for long periods of time.
• Able to lift up to 30 pounds.

This is a high-profile position that requires corporate and site level interactions. This position requires excellent organizational and interpersonal skills. The candidate must be able to work well and communicate effectively with all levels of management and staff as a team member and be able to work independently with minimal supervision. Must perform well under pressure in a fast-paced environment.

Additional Information

Schedule:

• Monday-Friday 8:30am-5:00pm

What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.