Rural Mutual Insurance Company is seeking an Insurance Brokerage Manager to lead our brokerage operations team and oversee the efficient operation of our brokerage department. In this leadership role, you’ll manage day-to-day operations, optimize processes, and guide a team of insurance professionals in delivering tailored insurance solutions that meet diverse client needs. This position offers a hybrid work arrangement with occasional travel within Wisconsin to support business development and team engagement. If you excel at building strong partnerships, leading high-performing teams, and shaping strategies that deliver measurable results, this is an opportunity to make a significant impact on our organization and the clients we serve. Responsibilities: As the Insurance Brokerage Manager, you’ll combine strategic leadership with hands-on management to ensure compliance, profitability, and client satisfaction. You will: • Lead and manage the brokerage team to achieve the department's goals and objectives. • Monitor and evaluate the performance of the team to ensure efficient and effective operations and provide feedback to improve performance when necessary. • Develop and implement strategies to improve our customer service, processes, agent partnerships, and CRM capabilities while increasing premium and commission revenue. • Ensure the department complies with all applicable regulations and company policies. • Develop and maintain relationships with agents and outside partnerships to ensure the department's success. • Train team members regarding product knowledge, procedures, and customer service. • Monitor market trends and provide recommendations to the Director of Statewide Services, Inc. • Develop and implement policies and procedures to improve the efficiency and effectiveness of the department. • Conduct regular meetings with the team to discuss performance, client needs, procedure enhancements, and sales trends. • Ensure all documentation and reporting are accurate and up to date. • Other duties as assigned. Qualifications: • Bachelor's degree in business, finance, or a related field. • At least 5 years of experience in brokerage or a non-standard market. • Property & Casualty license in the state of Wisconsin is required. Licensing in other states, as required by the brokerage firm, will need to be completed within 6 months of assuming this role. • Strong leadership, communication, and interpersonal skills. • Excellent knowledge of non-standard products, markets, and regulations. • Has a track record of exceeding goals successfully. • Implements ideas that improve processes and performance. • Develops others through coaching, feedback, exposure, and stretch assignments. • Considers all relevant factors and uses appropriate decision-making criteria and principles. • Ability to analyze market trends and provide recommendations to the Director of Statewide Service. • Strong organizational and planning skills. • Excellent attention to detail and ability to multitask. • Ability to work in a fast-paced, dynamic environment, under pressure, and meet tight deadlines. • Bilingual abilities (Spanish, Hmong, etc.) are a plus. Compensation: $70,000 - $105,000 yearly

• As the Insurance Brokerage Manager, you’ll combine strategic leadership with hands-on management to ensure compliance, profitability, and client satisfaction.You will: • Lead and manage the brokerage team to achieve the department's goals and objectives. • Monitor and evaluate the performance of the team to ensure efficient and effective operations and provide feedback to improve performance when necessary. • Develop and implement strategies to improve our customer service, processes, agent partnerships, and CRM capabilities while increasing premium and commission revenue. • Ensure the department complies with all applicable regulations and company policies. • Develop and maintain relationships with agents and outside partnerships to ensure the department's success. • Train team members regarding product knowledge, procedures, and customer service. • Monitor market trends and provide recommendations to the Director of Statewide Services, Inc. • Develop and implement policies and procedures to improve the efficiency and effectiveness of the department. • Conduct regular meetings with the team to discuss performance, client needs, procedure enhancements, and sales trends. • Ensure all documentation and reporting are accurate and up to date. • Other duties as assigned.