Manager-Ramp Operations

McGee Air Services

Manager-Ramp Operations

Portland, OR
Full Time
Paid
  • Responsibilities

    Job Description

    McGee Air Services is looking for a Operations Manager-Ramp to join our PDX team! Are you hard working, dedicated, and looking to make an impact on our organization devoted to becoming an Employer of Choice.

    Job Title:

    Operations Manager-Ramp

    The Operations Manager will provide operational leadership and strategic support for all team members at the local level and is accountable for a successful partnership between McGee Air Services and its customers. This role is responsible for managing all aspects of ramp operations performance, leading safety programs, and leading an engaged, highly productive team and driving a culture of mutual respect and involvement..

    Location:

    Portland PDX International Airport

    Job Type:

    Leadership

    Shift Info: Our operational teams work around the clock 365 days per year. Shifts will vary based off specific roles, we work hard and play hard too. Our team members adapt to celebrating Holiday's or Events on different days to ensure a strong operational performance.

    Benefits (if applicable):

    • Insurance Package - Medical, Dental & Vision
    • Paid Time Off - Combined PTO Accrual
    • 401K with Company Match
    • Company Paid Life Insurance
    • Advancement Opportunities & Career Pathways
    • Quarterly Bonuses

    ** Do you match this skillset?**

    • Foster and maintain an environment and culture where the safety of our team members and customers is of paramount importance
    • Lead a team of union and non-union team members, including coaching, mentoring, and supporting individual development
    • Establish and maintain a culture that encourages open communication, and where all team members feel valued, connected, and engaged in the success of the operation
    • Recognize and celebrate individual and team performance
    • Monitor, assess, and report on ramp and team performance as needed and drive ongoing improvement
    • Investigate and report delays, irregularities, safety and compliance concerns, share lessons learned, and develop solutions for future prevention
    • Proactively identify potential threats to performance, safety, compliance, and staffing and implement mitigation
    • Prepare necessary improvement plans, plan and execute initiatives, and coordinate efficient monthly/quarterly team member work schedules
    • Ensure tools and equipment are available and in working condition for team members to perform job functions effectively and that robustly maintain systems are in place to track equipment
    • Ensure that facilities are maintained in excellent condition, clean, organized, and free of hazards and clutter
    • Supervise and fulfill all administrative duties inherent to this position in a timely manner to include scheduling, training, discipline and team member performance development
    • Ensure compliance with company policies and all regulations of federal, state and local airport authorities
    • Conduct audits and observations to ensure compliance with company and customer policy and expectations
    • Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride
    • Other duties as assigned

    ** We'd love if you have some of these....**

    • College course work in related fields preferred
    • Three (3) years of hands-on leadership experience, including experience leading large groups of team members in a fast-paced, service-focused environment required
    • Three (3) years of airline experience with proven skills in station operations, including one of the following areas: passenger service, cargo handling, fleet service, and ground operations required
    • Excellent communication and interpersonal skills required
    • Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly and candidly
    • Proven ability to direct the work of others in a positive way
    • Strong leadership ability with a genuine desire to help others
    • Able to lead and successfully communicate with a diverse workgroup and other internal departments
    • Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting required by specific work assignment
    • Ability to juggle multiple tasks in a fast-paced environment
    • Ability to work with and maintain confidential information
    • Flexibility to work varied shifts, weekends, holidays required
    • High school diploma or equivalent required
    • Must be authorized to work in the U.S.
  • Qualifications

    Qualifications

    ** Must haves to join our team:**

    • Obtain and maintain an airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen, and fingerprinting is required.
    • Must be authorized to work in the U.S. or disclose their compensation or the compensation of other employees or applicants are also protected by law.
    • ** A valid driver's license with a good driving record is always required.**
    • Must be at least 18 years of age.
    • Must have a valid driver's license and one of the following documents in order to obtain a Port Badge and US Customs Security clearance.
      • Original or certified copy of a birth certificate
      • Unexpired US Passport
      • Permanent Resident Card
      • Unexpired US Territory Passport and I-94
    • Airport SIDA Badge Requirements Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.
    • Flexibility to work varied shifts, weekends, holidays required
    • Ability to juggle multiple tasks in a fast paced environment

    Additional Information

    _ Union I nformation_

    This position is part of a Collective Bargaining Agreement (CBA). Per the CBA, work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need. Therefore, the company cannot guarantee certain days off.

    Salary Range (if applicable):

    The hiring range for this position is $75,000.00-88,000.00 per year. The current full salary range for this position is $63,515.00-$95,272.00 per year.

    ** Benefits**

    • Travel privileges
    • Exclusive travel discounts on hotels, car rentals, & cruises
    • Comprehensive benefits program, including medical, dental, & vision insurance
    • 401(k) with company match
    • Life insurance
    • Quarterly bonus
    • Education assistance
    • Holiday pay
    • Paid time off

    CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

    McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

    Equal Opportunity Employer/Veterans/Disabled

    McGee Air Services- An Alaska Airlines Company