Benefits:

Employee discounts

Paid time off

Training & development

Our Mission: To exceed all expectations, to grow, improve and have fun doing it!

Osterville Hardware is a small-town hardware store rooted in excellent customer service. Our friendly and helpful staff has been a staple of the community since 1944, building relationships and helping solve our customer’s problems. We have a fun work environment that encourages creative thinking and problem solving.

Assistant Manger Position

In this position, you will be working on the sales floor directly with the customers. You will be assisting customers with their needs and assisting in solving their problems. You will be working with our store manager and will be expected to fulfill our mission and achieve our priorities and goals. Outside of working with our customers you will be expected to help ordering and stocking products, cleaning and maintaining the organization of the store. Being knowledgeable about the products we sell is an important part of the job. We will train you one on one as well as through online training in all departments and aspects of the store. There are many different services that we offer, and we will train you so you can better assist the customers and help solve their problems.

Key tasks

Greeting customers

Assisting customers to products

Assisting management and ownership

Assisting the customers to find solutions to their problems

Operating a point of sales system

Stocking shelves

Cleaning the store and organizing products

Learning and offering product knowledge

Assisting in the operations and goals of the store

Ordering

Other tasks

Key cutting

Paint mixing

Color matching paint

Glass cutting

Shade cutting

Assembling products

Driving and delivering products

Assisting in opening and closing procedures

Opening and Closing

Key Skill and requirements

Positive attitude

Excellent customer service skills

Friendly and personable

Great communication skills

Leadership skills

Carry up to 70lb

Knowledge of hardware is a plus but not imperative

Desire to learn

Expectation

It is our expectation of our managers to be focused on fulfilling our mission and achieving our priorities and goals. It is our expectation that you will be committed to learning and offering your knowledge to our customers in a friendly and helpful way. It is our expectation that you will perform the duties of your job to the best of your ability and work towards maintaining a friendly and productive working environment.