Benefits:
401(k)
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Tuition assistance
Vision insurance
Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
Assign and coordinate jobs with the production crew, keeping the ownership updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Manager of Mitigation should take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Managing Customer Satisfaction and representing the brand
Effectively oversee all aspects of the production processes and customers’ needs
Identifying areas for improvement and managing relationships with centers of influence
Managing production, pricing schedules, estimate details & coordinating with the Owner
Leaving job sites with an orderly appearance and follow uniform and policy guidelines
Communicating and managing customer concerns with GM/Owner effectively
Maintaining cleanliness of products and equipment to the highest standard
Ensure clear communication with office staff, immediate supervisor and fellow technicians
Training staff and technicians
Continuous on-site job presence and assist in projects
Qualifications:
Experience in equipment, asset and financial management
Proficient using Xactimate & Symbility/Mobile Claims estimating platforms
Experienced in XactAnalysis, Claims Connect, MICA, Dash software platforms
Experience with program work from all major insurance carriers
Understanding of safety guidelines and ability to manage them on site and while traveling
IICRC certified in ASD, WRT and AMRT
Aptitude with record keeping, recording information and communicating ‘the message’
Ability to identify areas of opportunity among teammates, coaching for growth
Strength in team building and establishing lasting relationships with clients and teammates
Benefits:
Learn and develop new professional skills in a fast-paced environment
Full health, vision, dental and life insurance benefits
Serve your community in their time of need. ‘Servant Based Leadership’
Be a part of a winning team with the ‘One Team’ mentality. We serve together
Competitive pay, benefits and flexible hours
Additional benefits and perks based on performance and employers’ policies
Job Type: Full-time
Salary: $70,000 - $80,000 per year
Benefits:
Health insurance
Dental insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.