Job Description

TITLE: CLIENT SERVICE ASSOCIATE/OPERATIONS ASSOCIATE

LOCATION: CHARLOTTESVILLE, VA

REPORTS TO: MANAGING DIRECTOR OF OPERATIONS

COMPANY DESCRIPTION:

Manchester Capital Management LLC (MCM) is, and has been since its inception, a family office dedicated to helping families sustain their wealth, values, and legacy from generation to generation. MCM began as a private family office that combined the resources of several related families who sought superior, cost-effective investment expertise not available from conventional brokerage firms, banks, or investment houses. Over the ensuing years, Manchester added a number of non-family clients, leading to its registration with the Securities and Exchange Commission in 1993 as a Registered Investment Advisor.

Today, MCM primarily serves wealthy families and related foundations, endowments, trusts, and corporate retirement plans. MCM’s core competency is investment management, while also providing a full range of “family office” services which include, wealth-transfer strategies, philanthropic guidance, tax planning, educational programs, family governance, and family meetings. The firm’s clients are located across the country, with a handful overseas.

MCM is owned by the partners and clients of the firm, and has no outside shareholders or corporate parent. The firm serves exclusively as its clients’ advocate and integrator of financial affairs and strives to become their trusted advisor. MCM is independent and free from the conflicts of interest that arise when a corporate firm needs to serve the interests of its shareholders ahead of the interests of its clients. The firm works with a fully transparent fee structure based upon the value of the assets under management. MCM does not receive commissions or brokers’ fees based on transactions and does not have any soft-dollar relationships with money managers that might influence MCM’s advice.

ROLE OVERVIEW:

The Client Service Associate/Operations Associate will work closely with the Managing Director of Operations, Wealth Managers, Operations Associates, Investment Associates, technology service providers, and custodians, to provide support to Wealth Managers, clients, and COIs, and assist in the overall efforts to ensure efficient operational procedures and exceptional support for Wealth Managers and clients.

PRIMARY RESPONSIBILITIES:

Provide high level of support to Wealth Managers, ensuring clients receive superior service and timely/accurate information, which may include (but is not limited to) the following activities:

• Prepare client account paperwork
• Coordinate alternative investment subscription/redemption requests
• Process money movements (checks, journals, wires, account transfers, etc.)
• Process quarterly estimated tax payments, annual RMDs and gifting securities
• Prepare materials for client review meetings
• Prepare tax packets for CPAs
• Administer client files
• Support quarterly performance reporting process
• Support daily trade blotter process
• Monitor incoming communications for necessary actions (capital calls, custodian alerts, etc.)
• Deposit client funds and maintain checks and securities receipt log
• Provide back up support in absence of other associates
• Support various audits and projects as necessary

QUALIFICATIONS:

• Undergraduate college degree
• Previous RIA/client service experience
• Working knowledge of investment operations (2+ years of experience)
• Familiarity with portfolio accounting, performance reporting, trading, and CRM systems
• Advanced Microsoft Excel skills
• Basic accounting skills
• Understanding of cost basis/tax lot accounting
• Understanding of various investment vehicles (stock, bond, mutual fund, alternative investments, etc.)
• A strong analytical mind, attention to detail, and a desire to learn and grow
• Positive attitude and willingness to accept change
• Strong written, verbal, and inter-personal communication skills

COMPENSATION COMPATIBLE WITH EXPERIENCE. INTERESTED CANDIDATES SHOULD INQUIRE AT RESUMES@MCMLLC.COM AND REFERENCE “CLIENT SERVICE ASSOCIATE/OPERATIONS ASSOCIATE” IN THE SUBJECT LINE.

Company Description

Manchester Capital Management LLC (“Manchester” or “MCM”) is, and has been since its inception, a family office dedicated to helping families sustain their wealth, values, and legacy from generation to generation. We are independent—a private firm owned by employees and a small group of clients; a boutique—big enough to access institutional managers, small enough to provide outstanding service to our clients; open architecture—utilizing the best solutions regardless of source; and conflict free—our source of revenues is fees on assets under management. We serve exclusively as the clients’ advocate, always striving to become their trusted advisor. Our investment process centers on our three-person Strategy Group, which coordinates and seeks direction from our larger Wealth Management Committee, thereby drawing on the collective experience of our group of seasoned investment professionals and our dedicated research staff. We are truly open architecture, with no proprietary products and access to world class managers in both traditional and alternative investment strategies. Clients are served by a team that begins with a lead wealth manager supported by a backup wealth manager, an investment associate, and an operations specialist.