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Student Success Advisor

M

Manchester University, Inc.

Student Success Advisor

North Manchester, IN
Full Time
Paid
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  • Responsibilities

    Job Description

    Job Description

    Position: Student Success Advisor
    Department: Success Advising ****
    Campus: North Manchester Campus
    Target Hire Date: August 2023

    Position Overview:

    The Student Success Advisor is a full-time professional staff position within Student Life. The Success Advisor utilizes a case management approach to provide guidance and support to incoming first year and continuing students. The Success Advisor collaborates across the University with faculty and staff to provide “wrap-around” support to students who experience academic and personal challenges. This position reports to the Dean of Student Life and works proactively within a team to improve the persistence and graduation rates of Manchester University students.

    Essential job functions:

    Responsibilities include, but not limited to the following:

    • Monitor progress and support the success of students on caseload with check-ins, scheduled meetings or proactive outreach and communication, responding to students questions, concerns and needs
    • Proactively assist students with the development of plans to overcome academic challenges and explore alternatives to overcome barriers to persistence or graduation.
    • Assist with providing services to special student populations such as undeclared, student athletes, first generation, and transfer students.
    • Respond to flags raised by faculty and staff by coordinating student outreach and support services that connect students to available resources that promote academic and personal success
    • Assist students in the exploration and implementation of academic, personal, and career goals.
    • Work cooperatively and collaboratively within a team, the department, and campuses; and with faculty and staff to ensure the delivery of academic and support services to students
    • Monitor, track and measure student progress by utilizing available technology and tracking systems
    • Maintain a thorough understanding of all academic policies and procedures including institutional policies and federal and state regulations. Complies with applicable federal and state laws.
    • Identify opportunities and solutions that improve current student success approaches, and actively participate in the changes of a constantly evolving organization.
    • Promote student self-service tools during advising sessions and new student orientation.
    • Collaborate with Experience course faculty to develop college success skills
    • Participate in Student Life and University events, committees or working groups as requested
    • Participate in professional conferences and individual professional development
    • Assume other duties as assigned by the Dean of Student Life or Assistant Director of Advising

    Qualifications:

    • A commitment to fostering an environment of diversity and inclusion among students, faculty, and staff.
    • Bachelor’s degree required; Master’s degree preferred
    • Must possess a strong student-focused outlook
    • Experience advocating for and supporting the academic, personal and professional needs of various student populations
    • Experience working directly with and presenting to students and families from diverse racial, ethnic, and socioeconomic backgrounds.
    • High degree of computer proficiency required, including academic advising software, Microsoft suite, email capabilities, access student information systems.
    • Must be highly proficient in written communication for document composition and proofreading purposes and possess polished oral communication skills and telephone etiquette.
    • Professional appearance and the ability to interact effectively with persons at all organizational levels are essential.
    • Must be highly self-directed, well organized, detail oriented, and comfortable completing tasks with a minimum of direct supervision.
    • Must possess the ability to multitask and coordinate multiple office activities simultaneously while completing assigned tasks in an accurate and timely manner.
    • Confidentiality is a must.
    • Must be able to consistently present a positive attitude and contribute to a harmonious team environment.
    • Must be able to flex work schedule to meet occasional seasonal demands of workload.
    • The abilities to lift approximately 20 lbs.; hear and speak clearly; sit for up to 8 hours per day; and keyboard for extended periods are all essential qualifications for this position. **

    General information: Manchester University is an independent, liberal arts university with a campus in North Manchester, Ind., where approximately 1,300 students choose from at least 60 areas of undergraduate study, two master's programs, and 21 NCAA Division III varsity sports. Our second campus in Fort Wayne is home to growing health science programs, including athletic training, nursing, nutrition and nutrigenomics, pharmacy, pharmacogenomics, and physical therapy.

    Manchester has a distinctive commitment to developing respect for ethnic, cultural, and religious pluralism and international consciousness. Manchester University respects the infinite worth of every individual and graduates persons of ability and conviction who draw upon their education and faith to lead principled, productive, and compassionate lives that improve the human condition. As an institution rooted in the tradition of the Church of the Brethren, Manchester University values learning, faith, service, integrity, diversity, and community.

    Work schedule: This is a full time exempt position. Forty (40) hours per week (8:00 A.M.-5:00 P.M. M-F) will be the general rule. However, depending on the project cycles and workflow demands of the department, additional hours or workday schedule changes may be required occasionally, including weekends

    To apply: We seek a candidate with a commitment to working effectively with students, faculty, and staff of diverse backgrounds. The review of applications begins immediately and will continue until the position is filled. Apply online via ADP and upload a cover letter and resume with your completed employment application. Questions can be emailed to HR@manchester.edu.

    Manchester University is an equal-opportunity employer.
    Applicants who further diversify our faculty and staff are warmly welcome.