Genesys Implementation Developer

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Manifest Solutions

Genesys Implementation Developer

Columbus, OH
Full Time
Paid
  • Responsibilities

    Manifest Solutions is currently seeking a Genesys Implementation Developer for a hybrid position in Columbus, OH.

    • Drive the design, analysis, and implementation of new services and integrations with 3rd party SaaS applications such as Genesys.
    • Collaborate with various internal teams like architecture, infrastructure operations, and cyber security to reach consensus on best patterns.
    • Automate, build, test, and deploy code and build pipelines
    • Establish automated quality control patterns – unit testing, automation, and security scanning best practices for code
    • Work in an agile team environment to iteratively delivery value
    • Bring others up to speed on your experience and knowledge – mentoring, code review, and helping your team grow

    Skills

    • Bachelor's in Computer Science, Electrical Engineering, or an equivalent engineering field.
    • Experience with Genesys or other Call-Center-as-a-Service is a plus.
    • 4-6 years of experience as a Software Engineer is required.
    • Strong programming skills in languages such as JavaScript, Typescript and/or Java.
    • 1-2 years of working with React is a plus.
    • 1-2 years of experience and working knowledge of AWS technologies such as API Gateway, DynamoDB, and Lambda. EventBridge and CDK.
    • Experience integrating 3rd party SaaS applications into existing software.
    • Knowledge and experience in Agile methodologies is a plus.
    • Excellent communication and collaboration skills.