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IT Help Desk Support Technician

Manifest Solutions

IT Help Desk Support Technician

Columbus, OH
Full Time
Paid
  • Responsibilities

    Manifest Solutions is currently seeking a Windows Support Specialist Level 2 for a position in Columbus, OH.

    Skills/Responsibilities

    • Provide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems.
    • Troubleshoot hardware/software incidents reported in to the Service Desk
    • Familiarity with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications.
    • Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned.
    • Willing to grow into more responsibilities in the role as experience is gained
    • 10:00-6:00 shift
    • On call 1 week, off 3 weeks

    Please submit qualified resumes to: resume@manifestcorp.com

    Applicants only, no third parties or agencies please.

    Manifest offers competitive compensation with flexible employment status, comprehensive insurance package, company paid holidays, vacation, and sick time, referral bonuses and a flexible schedule in a family atmosphere.

    For over 20 years Manifest Solutions has been providing intelligent and value-added IT solutions for our clients in Central Ohio.