Manifest Solutions is currently seeking an IT Security Specialist for a position in Columbus, OH.
- Analyzes processes, problems, trends and strategies to assist in the development and implementation of functional and/or technical solutions that achieve business goals
- Learns complex concepts, and communicates the functional and technical information in a way that is engaging and understood by users
- Researches and builds functional and technical knowledge about products, services, technology or concepts to be documented
- Contributes to the execution of Service Account projects from project idea through the project implementation with a focus on requirement elicitation, business process optimization/improvement, customer usability, architecture, end to end data/process mapping, integrations, reporting and application development
- Manages customer/IT relationships advocating toward functional and technical solutions which return high value to the organization
- Creates and/or maintains functional and technical documentation about project/product/processes/technology/concepts
- Creates reports in Excel and ServiceNow
- Works with agile teams who are completing the application development (won’t necessarily have to do any development themselves)
- Strong troubleshooting and critical/technical thinking skills
- Previous working experience in IT support is not required but would enable the candidate to see the big picture.
- Strategic mind set with the ability to circumvent risk and provide sustainable solutions.
- Support the roll-out of applications integration
- Creates Reports in Excel and ServiceNow
- Write database scripts/queries to analyze data
- Assists with system and integration testing
- Some sort of technical End User support experience
- Ability to design & implement workflows and new processes
Requirements:
- Bachelor's or Associates degree in relevant field such as computer science, information systems, or business
- Minimum of three years of related experience in addition to any years of experience as noted above.
- Experience with/knowledge of service accounts (non-human accts) is required
- Experience with compliance/regulatory (SOX, NERC CIP and critical applications) and these systems is desired but not required:Excel, ServiceNow, RPA/BOT (specifically UI Path) and Applications/Infrastructure platforms (ie: Oracle, UNIX, SQL, Active Directory, OpenLDAP, RACF, Windows)
- Any written examples of work would be appreciated