Manufacturing Account Planner

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Pharmatech, Inc.

Manufacturing Account Planner

Lindon, UT
Full Time
Paid
  • Responsibilities

    Job Title: Manufacturing Account Planner

    Location: Lindon, Utah

    Company: Pharmatech Labs

    About Us:

    Pharmatech Labs, located in Lindon, Utah, is a premier nutritional contract manufacturer specializing in liquid and powder supplements. We offer comprehensive, accelerated, one-stop-shop services, including; Concept development, Research and development, Customization and flavor work, In-house laboratory testing, Quality manufacturing, and Packaging and kitting.

    Our mission is to enhance lives by being the most customer-focused manufacturer of health products, delivering an unparalleled experience in the development and production of nutritional products.

    Job Type : Full Time

    Schedule: Monday- Friday - Regular Office Hours

    Job Summary:

    The Manufacturing Account Planner is responsible for managing the customer facing delivery performance, finished good planning and demand planning for our build to order nutraceutical manufacturing facility.

    Duties & Responsibilities:

    Customer Facing:

    • Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues.
    • Demonstrates the ability to establish and maintain effective relationships with customers by providing order visibility, honest communication, and effective solutions to issues that may arise.
    • Interacts and communicates collaboratively within all departments to ensure appropriate delivery dates are promised and consistently achieved.
    • Manages customer New Product Introduction timelines and projects.

    Resource Coordination:

    • Determine long term allocation needs for personnel, equipment, and tooling to support customer demand.
    • Report on all work center capacity constraints based on customer forecast and current demand.
    • Work with Production teams and the Master Scheduler to minimize waste in scrap, labor and/or changeovers.
    • Improve customer service levels through creative collaboration resulting in a best-in-class experience.

    Analyze Demand Data:

    • Coordinate and lead the monthly forecast review meeting and prepare information packet.
    • Compare forecast with actual demand and adjust forecast as necessary.
    • Coordinate with sales and manufacturing for forecast output to clearly define production plans.
    • Analyze and maintain the appropriate inventory levels in accordance with stated goals and annual turns.
    • Track and report forecast accuracy, inventory levels, inventory turns and customer on time delivery.
    • Provide support for planning, company goal and direction.

    Job Requirements:

    • Strong analytical skills especially in dealing with complex issues and data.
    • Statistical knowledge in business, economics and operations management.
    • Knowledge of production planning and production scheduling methodologies.
    • Ability to exercise judgment in selecting methods/techniques for obtaining solutions.
    • Proficient with Excel, specifically using formulas.
    • Proficient with MRP/MPS systems.
    • Ability to accurately report and make calculations.
    • Good verbal and written communication skills.

    Education & Work Experience:

    • APICS Certification preferred
    • Associate degree or higher required in Supply Chain or Business-related discipline.
    • 2 - 5 Years’ experience in Analytics, Forecasting, and Production Planning.
    • 3 - 5 years of prior work experience in the manufacturing environment
    • 3 – 5 years of experience with MRP/ERP systems
    • Nutraceutical industry experience is preferred.
    • Proficient with Microsoft Word, Excel, Power-point, and Microsoft suite software.
    • General understanding of manufacturing, scheduling and materials consumption required.
    • Knowledge of inventory control practices.

    Work Conditions:

    • Environment: Office setting within a manufacturing facility specializing in nutritional liquids and powders; regular collaboration with other departments.
    • Physical Requirements: Prolonged periods of sitting at a desk and working on a computer; occasional walking on the production floor.
    • Schedule: Full-time, typically Monday through Friday; may require occasional flexibility to accommodate production schedules or client deadlines.
    • Work Dynamics: Fast-paced environment requiring coordination across multiple departments, frequent communication via email and meetings, and strict adherence to production and quality timelines.
    • Compliance: Must adhere to cGMP, FDA, and company safety and confidentiality policies.
    • Culture: Collaborative and growth-oriented workplace that values communication, teamwork, and continuous improvement.

    Benefits:

    • Comprehensive health, dental, and vision insurance.
    • 401(k) plan with company match.
    • Paid Time Off.
    • Paid Holidays.
    • Professional development and training opportunities.

    Pharmatech Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.