Job Description

Perform a range of activities required to enable the client to successfully implement and utilize QAD applications. Typically report to a project manager or senior consultant but do not require daily interaction/direction. Work independently or may lead other consultants on smaller projects.Usually executes activities decided by others without need of supervision

What You’ll Do

Client Projects:

• Implement mainly QAD ERP Manufacturing related modules but also other QAD solutions related to ERP like Production Execution or Automated Solutions (data collection automation)
• Work in a global consulting team delivering professional services to global clients
• Provide services, remotely mainly, though limited traveling can be required especially during certain critical implementation project phases (ex: go-live support)
• Perform a range of activities required to enable the client to successfully implement and utilize QAD applications
• Determine detailed activities on a project by project basis. Tasks may include system configuration, training, business process design, testing, gathering requirements for extensions and others as required
• Frequent and regular communication with clients. Interact with clients and is adept at establishing solid working relationships at several levels.
• Thoughtfully and carefully researches and analyzes problems, articulates the issues, options, advantages and disadvantages and presents resolutions.
• Always responds to and answers client questions: if answer is not known, follows up to get information to client in a timely manner
• Support to end users during the whole lifecycle of implementation projects but mainly at the most critical phases of the project like CRP, UAT and Go-Live phase, could be on site.
• May provide direction to others in at least one application or subject area

Internal:

• Operates under broad direction from clients or QAD Project Managers to determine the tasks, steps and timing necessary to accomplish the objective.
• Ultimate goal for consultants is to work independently and require little support.
• Proactively participates in meetings and discussions and offers advice and guidance.
• Identifies potential issues and risks and communicates to supervisor with suggested paths for resolution
• Ensure project documentation is stored in internal QAD project repositories
• Participates in one virtual team or workgroup and creates work aids and other knowledge capital.
• Submits time and expenses weekly as scheduled, and regular status reports
• Typically complete 2 weeks of training per year
• Other duties as reasonably required of this role or requested by management
• Working with a proven implementation methodology and tools

Qualifications

• Bachelor degree, in Supply Chain, Engineering, Industrial Manufacturing, Business Administration or related discipline
• Certification in APICS or QAD Products is added value
• Application knowledge of the most common QAD ERP Manufacturing/Distribution modules, especially in the Core Manufacturing concept, Planning & Scheduling (MRP & MSW/PSW), Discrete & Repetitive Production (Production Orders)
• MES applications or data collection experience is welcome
• More than 3 years experience in manufacturing implementations and business consulting with top tier (>$1B revenue) global customers.
• Minimum 2 years of consulting or 5 years of other professional experience.
• Possess strong business process practice, both the body of knowledge and hands-on experience, with proven track records in leading and managing large project implementations.
• Well versed in developing and/or improving the business process and systems.
• Highly strategic decision making: problem analysis, systematic thinking.
• Good knowledge in ERP software solutions, business acumen, consulting skills, customer management, good organization and task facilitator
• Good in presentation and communication skills to be able to interact, guide, and convince customers about the best possible solution to be implemented.
• Proficient in spoken and written English
• Written documentation is clear, concise, and written to a level appropriate to the audience. Delivers presentations to smaller audiences.
• Promptly notifies supervisors of potential issues or problems related to a project.
• Good at time management for working on global projects with time zone differences.
• Flexible to work as per customer timezone
• Computer skills: Expert in MS Office and/or Google Suite
• Operate under broad direction from clients or QAD supervisors to determine the tasks and steps necessary to accomplish the objective.
• Work independently and require little support.
• Proactively participate in meetings and discussions and offer advice and guidance. Identify potential issues and risks and communicate to the supervisor with suggested paths for resolution.

Who You Are:

• You have a proactive and solution oriented mindset.
• Your positive attitude has a strong impact and is infectious to the people you deal with.
• You take innovative approaches - you see the opportunity and create a plan to seize it.
• Demonstrates QAD core values - Partnership with Our Customers, Commitment to Excellence, Innovation, Global Teamwork, Integrity, and Respect for the Individual

Additional Information

What’s in it for you…..

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work life balance.
• Opportunity to join a growing business focused on key growth segments, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Comprehensive Compensation package

Compensation Package:

• Base pay range: $90,000-120,000 USD Annual (12 Months) base salary + bonus plan
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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