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Client Information-Systems Coordinator - 1011369

Maple Star of Nevada

Client Information-Systems Coordinator - 1011369

Reno, NV
Full Time
Paid
  • Responsibilities

    Are you interested in working with a company that values people and has a passion for service? Do you want to become part of an organization that cares about your personal and professional growth? If you have answered YES to these questions, then you should consider working for Pathways!

    For over 25 years Choices Group Inc. has been of the largest Behavioral Health Treatment Agencies in Nevada. We provide Mental Health, Substance Abuse and Co-occurring Treatment Services for clients in the Criminal Justice Systems, Medicaid and private insurance in an outpatient treatment setting. We are practicum/ Intern sites for UNLV, UNR and for internships with the Nevada Board of Examiners for Alcohol, Drug Abuse and Gambling Counselors, The Nevada Marriage and Family Therapist Board and the Nevada Board of Social Work. Choice Group Inc. is a subsidiary of Pathways.

    Summary:

    Provides operational support to local Maple Star office, which may be responsible for, but not limited to: payroll, eligibility and authorization management, denial reconciliation, and credentialing. This position also completes employee onboarding functions and manages personnel files.

    Pay Rate: $16.00-$18.00/hr

    Responsibilities:

    Eligibility and Authorization Management

    Manages front-end operational processes (insurance and eligibility verification , acquisition and tracking of accurate client demographic data)

    Reviews, analyzes, and resolves problems related to the accuracy of service and claim related data in the Electronic Health Record system.

    Denial Reconciliation

    Works with operations and national Revenue Cycle team to ensure clean claims

    Monitors and resolves services in error status, runs exception reports, works the aging, and coordinates with other staff to promote efficient flow of information and clean claims.

    Credentialling

    Compiles and submits payroll

    Compiles and reconciles productivity reports

    Manages end to end the process of credentialing providers with various payers

    Provides administrative support for office professionals to include front desk coverage, answering and fielding phone calls, client scheduling, making reminder calls, copy work, faxing, and filing.

    Maintains office supplies.

    Assists with the recruiting and onboarding of new employees

    Maintains employee files

    Assists new hires through the hiring and clearance process.

    Acquires all required documents and ensure compliance with contracts and payers.

    Other duties as assigned or necessary to support the program and/or the company.

    Education:

    High School Diploma or equivalent education and two (2) years of administrative support experience.

    Certificates, Licenses, Registrations

    Proof of: valid NV driver’s license, valid auto insurance coverage as well as proof of education are required.

    Pathways is committed to creating the best possible work environment for our team members and offers the following total rewards package: (NOTE: THIS ONLY APPLIES TO FULL TIME EMPLOYEES)

    Competitive Salary

    Paid Vacation Days

    Paid Sick Days

    Holidays

    Medical, Dental, Vision including a Health Savings Account

    Health, Dependent and Transportation Flexible Spending Accounts

    Basic and Optional Life Insurance for Employee, Spouse and/or Dependents

    401 K with employer contribution (100% for the first 4% contributed)

    Employee Stock Purchase Plan (buy stock at a 15% discount)

    Mileage & Cell Phone Reimbursement

    Training, Development and Continuing Education Credits for licensure requirements

    Opportunities for advancement! As we grow, you grow with us!

    Pathways or any its subsidiaries does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law. Pathways is an Equal Opportunity Employer and a Drug Free Workplace