Maple Star Oregon is a non-profit division of Pathways. Pathways, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 5,000 employees provide the highest-quality home- and community-based social services and non-emergency transportation services in 17 U.S. states and the District of Columbia. We proudly serve more than 60,000 unique clients. We specialize in providing direct services and case management to children, adolescents and adults with behavioral and medical health needs, as well as those supervised by government subsidized programs, in their homes or through community-based resources. Pathways offers a full spectrum of social service and behavioral health solutions, including Youth & Family Services, Adult Services, and Prevention Services. Within each area, clients have access to a broad range of social and behavioral services to meet their needs.

SUMMARY

The Office Administrator is responsible for coordinating office and employee, financial, and program support. The Office Administrator is responsible to ensure accuracy of client billing and electronic records, as well as ongoing referral and census tracking. This includes direct support to the Regional Director and Pathways Revenue Cycle Management and Accounting. Office administrator acts as the liaison with vendors and contractors, and coordinates facilities and supply needs for the agency.

Education, Certifications and License Requirements

Education

Associates Degree preferred

Experience

Minimum of 3 years of office management, business administration, or corresponding work experience.

Certificates, Licenses, Registrations

Valid Driver License with clean driving record

Ability to pass fingerprinting, fraud, and background checks

Demonstrated computer and technological competency

Essential Duties/Responsibilities

HR Support

Oversees job recruitment, manages interview scheduling, reference checks, onboarding

Supports internal employees with benefits allocations, and benefit questions

Processing monthly mileage and miscellaneous invoicing

Maintain employee credential tracker, notify and collect staff documentation

Office and Facilities

Main point of contact for vendors and contractors

Office supplies for central and home offices

General central office facilities management

Responsible for coordinating training spaces and supplies

Financial Support

Compile and Post Monthly Revenue in coordination with Pathways Revenue Cycle Management Team

Complete and submit invoices and billing to payors

Electronic Records data entry including admission and ongoing eligibility oversight

Tracking and maintaining client authorizations

Oversee all Accounts Payable and Accounts Receivable activities

Oversee and reconcile Flex Fund Accounts

Assist in mid-month financial projections

BENEFITS

Paid vacation and sick leave

Medical, dental, and vision insurance

401K

Ten paid holidays

Flexible schedule

Mileage reimbursement

Training and development opportunities

Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.