Associate Community Leader (ACL)

Maple Street Biscuit Company (MSBC) is a fast-casual breakfast and lunch restaurant. We have a mission to help people, serve others, and be a part of the community and we operate on four (4) core principles: Comfort Food with a Modern Twist Made Consistently, Gracious Service, Immaculately Clean, and Sustainable Business.

MSBC is looking for an Associate Community Leader (ACL). The ACL, under the supervision of our Community Leader (CL), and independently in the absence of the CL, is responsible for leading all store operations and logistics, including management of all team members working at their Community Store, whilst upholding the highest standards our of Mission and Core Principles.

Operations

Strong attention to detail

Holds team accountable to steps of service to deliver great guest experience

Ensures quality standards are maintained at all times

Builds and maintains strong relationships with their CL, team members, and guests

Supports and communicates Company initiatives

Respond and assist in any guest service issues

Can open and close the store appropriately and efficiently

Is a leader in the kitchen while the CL is on the floor

Leads the store while the CL is off

Submits the food and paper orders

Understands and can assist with inventory

Understands how to manage labor and creates the weekly schedule accordingly

Understands how to manage cost of goods

Knows how to handle a health inspection

Assist the CL with interviewing and hiring decisions, as well as performance conversations

Will learn every position in kitchen well enough to be able to train new team members

Will help develop the next level of leadership

Required Skills

Able to communicate effectively with leadership team, guests, and team members

English reading, writing, math and computer skills required

Ability to taste and evaluate all food and beverage products

Must be flexible with schedule and able to work different shifts including weekends and holidays

Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains

Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift

Ability to use hands in using office equipment, including the computer system

Ability to talk and hear to conduct phone correspondence

Close vision and focus capabilities to view computer screen and company documents

Must be able to lift fifty (50) pounds at times

Ability to be on feet for up to eight (8) hours a day

Ability to work around loud noises and in a fast-paced environment

Required Experience

A minimum of 1 year experience leading and developing a team

Proven ability to lead and develop a team

Ability to maintain organization in a changing environment

Exhibits initiative, responsibility, flexibility, and leadership

Highlights

Store hours: 7am to 2pm

Insurance (Health, Dental, Vision, etc.)

Unlimited PTO

Focus on Family and Community

Giving back to the Community