Job Description

Full Time | In Office

Salary: Commensurate with experience

JOB SUMMARY

This manager-level position oversees day-to-day client management, internal and external communication, campaign strategy, creative development, and the execution of various digital initiatives for our clients. They field client requests, communicate updates to the internal team, and manage content timelines & deliverables. In this role, the Account Manager will work with and under the direction of the Director of Client Services and also alongside the Creative Manager.

CLIENT MANAGEMENT  

• Work alongside the Director of Client Services in managing daily client communication.
• Schedule and coordinate internal and external client related meetings and calendars.
• Create and maintain client presentations, weekly updates, recap documents and reports.

CREATIVE DEVELOPMENT & CAMPAIGN STRATEGY 

• Under the direction of the Senior Staff, collaborate in the digital strategy, creative development, and execution of client campaigns.
• Coordinate and participate in creative brainstorms.
• Ensure all social channels are up-to-date with the most recent artwork, copy, and approved posts.
• Remain culturally sensitive and aware to ensure client content is on top and ahead of social trends.

PROJECT MANAGEMENT  

• Upon acquiring a new account, secure all appropriate variations of social handles and properly onboard new clients.
• Communicate with the Creative Manager about schedules, development and deliverable deadlines.
• Liaise with appointed advertising agencies and PR firms to track key dates, milestones, cast appearances, events, etc.  
• Create and maintain client content calendars. 
• Ensure all digital assets are completed and approved for posting. 
• Work with cast, creative, and crew to execute content for social platforms.
• Produce after hour social initiatives (e.g. live tweets, testimonials, influencer nights, first preview/opening night coverage).
• Provide on-site support during video shoots and other show related events.
• Manage all contractors and interns working on specific show projects. 
• Maintain a general awareness about new and emerging technologies and project management systems and updates (e.g. Dropbox, Asana, Slack, Trello, Google Apps).

JOB REQUIREMENTS 

• 2-3 years account coordinator or relevant experience.
• Bachelor’s Degree in communication, advertising, marketing or relevant field.
• Strong computer skills in both MS Office and Mac OS X.
• A passion for and a knowledge of all social media platforms.
• Must be able to problem solve on the fly.
• Must be able to quickly adapt to changes in projects and client goals.
• Must have excellent time management skills and have the ability to prioritize.
• Must be comfortable with working in a deadline driven, fast paced environment.
• Must have the ability to work nights and weekends when necessary.

ADDITIONALLY, YOU SHOULD…

• Be a great communicator.
• Be extremely collaborative.
• Be hyper-detail oriented.
• Be super organized.
• Be out-of-the-box creative.
• Be friendly.
• Be positive.
• Be independent.
• Take initiative. 
• Enjoy the art of human relationships.
• Have a sense of humor! 
• Have a passion for live entertainment and performing arts.

Success Factors

A strong candidate will work to balance the needs of our clients and communities with the goals of Marathon Digital. You have an understanding of our competitive landscape and a solid combination of interpersonal and goal-oriented skills. Your strong client relationships will help elevate the profile of Marathon Digital within the live entertainment industry.

About Marathon Digital

Marathon Digital is a revolutionary social media company representing Hamilton, Hadestown, Ain't Too Proud, Freestyle Love Supreme, Slave Play, and many other Broadway shows and live entertainment clients in New York City and across the US. We specialize in social media marketing and video production. Marathon Digital converts fans to customers by cultivating communities and creating quality multimedia content across platforms. Broadway is a marathon, not a sprint. Run with us.

Marathon Digital is an equal opportunity employer. We aim to create an inclusive environment for all employees. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Company Description

Marathon Digital is a revolutionary social media company representing Hamilton, Hadestown, Ain't Too Proud, Freestyle Love Supreme, Diana, and many other Broadway shows and live entertainment clients in New York City and across the US. We specialize in social media marketing and video production. Marathon Digital converts fans to customers by cultivating communities and creating quality multimedia content across platforms. Broadway is a marathon, not a sprint. Run with us.