Marcomm Inc. is hiring for a UX SPECIALIST! 

Location: Austin or San Antonio, TX or Maplewood, MN, Remote possible.

As an UX Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact as a key member of a multifunctional team to create customer experiences on our client's website. Collaborate with your UX/marketing technologies team, business stakeholders, copywriters, designers, and developers to improve user experience by auditing, updating, and maintaining existing experiences and creating new experiences that can be globally deployed.  This position will report to our client's Marketing Technologies Manager within their Transportation & Electronics Business Group.

This role will work with moderate work direction, and can identify issues/problems but may need assistance in resolving. Has command of the processes, tools and techniques within a specific focus such as User Experience, Content Management, Commerce, Social Media, or Analytics. Develops and provides continuous process improvement, does data gathering and analysis, provides test plans and test scripts. Collects, consolidate and validate data from clickstream analysis, outcomes analysis, search analysis, business intelligence tools, multivariate testing analysis, surveys, external partners and other data sources. Can create and present dashboards and reports based on data found.

ROLE RESPONSIBILITIES:

• Create optimized interactions and easy-to-use interfaces on our client's website in collaboration with project teams by understand business requirements and customer goals
• Define key performance indicators (KPIs) for experiences, provide website traffic and engagement data analysis, and present findings related to achieving business objectives
• Concept, create, and direct user flow and wireframe diagrams (low and high fidelity), storyboards, and sitemaps
• Analyze user feedback and activity, and iterate to enhance the user experience
• Conduct competitor and customer analysis
• Assist with content strategy in relation to website experience
• Prioritize and Manage website development work with the corporate Web Services Team (WST) including ensuring quality assurance activities

MINIMUM QUALIFICATIONS:

• Bachelor’s degree or equivalent experience
•  2 years of website Information Architecture/User Experience (IA/UX)
• Ability to manage multiple requests efficiently, anticipate tasks and meet deadlines
• Effective communication and active listening skills to understand user needs
• Strong attention to detail for testing experiences and problem-solving skills to keep projects moving
• Understanding of how on page engagement data informs UX optimizations
• Familiarity with creating wireframes and ability to adapt to a new program

Marcomm Inc. is headquartered in Minneapolis. The types of Marketing, Interactive, Digital and Creative jobs we offer are dynamic, fun and always fast paced. Our employment package is "best-in-class" because we're committed to hiring the brightest, most qualified talent available. 

For more info check out our website at www.marcommdept.com

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