Job Description

Hiring immediately! Member Service Reps, this is a great opportunity for you!!! MariSol Federal Credit Union is currently seeking a Member Service Representative. We are looking for people who want to join a small organization and grow with it. This job requires no evenings or regular weekend hours. We are looking for upbeat applicants with at least one year of Credit Union experience. Solid customer service and cash handling skills are a necessity, not an option. Priority will be given for drive-thru experience at a financial institution. This position may require travel in the Phoenix Metropolitan area.

The Member Service Representative selected will:

• Assist MariSol Federal Credit Union members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
• Post transactions to member accounts and maintain member records.
• Assist members with opening and closing accounts.
• Answer questions about all products and services MariSol offers.
• Identify cross-selling opportunities and proactively cross-sell services.
• Resolve member problems that are within your authority or to the proper department for resolution.
• Welcome members and provide routine information concerning products and services.
• Balance cash drawer transactions daily.
• Perform special projects as assigned.
• Keep lobby and member service area neat, clean, and orderly at all times.
• Other duties as assigned.

Skills/ Requirements

• High school diploma or equivalent (2-year college degree preferred)
• One year of financial experience is necessary.
• Type 50 wpm
• Cash handling experience
• Cross-selling
• Ability to read, write, speak and use proper grammar in English
• Good interpersonal skills
• Good communication skills
• Analytical ability
• Must be able to use Microsoft Excel and Word

MariSol Federal Credit Union has been in business since 1954 and is a certified Community Development Financial Institution. We are looking for people who believe in our mission: ‘Empowering our members through financial inclusion by access to affordable and equitable financial solutions.

Company Description

Our Story Charles Samuels established Maricopa County Employees Federal Credit Union in 1954 for the purpose of serving county employees. The first par value was $5 and loans were no more than $50. The main credit union office is still located in its founding building. In December 2002, Sun Catholic Credit Union merged into the credit union adding its field of membership. In 2006, Arizona Odd Fellows and Rebekah Credit Union merged into the credit union adding its field of membership. In 2009, Chicanos Por La Causa Federal Credit Union merged into MariSol Federal Credit Union adding to its field of membership. In September 2003, our name changed to MariSol Federal Credit Union to reflect our promise to the past and commitment to the future. MariSol Federal Credit Union's purpose is to deliver savings, solutions and service to its membership. Our sun logo echoes our vision of the future — brilliant with endless possibilities. We are passionate about creating a stronger community through the services we offer. In 2010, we were awarded the designation of a Community Development Financial Institution. By providing you with the affordable financial solutions you need to live a better life, we’re hardening our local economy — creating opportunities for prosperity for all. Our corporate beliefs: Mission Statement Empowering our members through financial inclusion by access to affordable and equitable solutions. MariSol Values We define diversity as ... Diversity is all the things that make us who we are; it is A broad spectrum of characteristics, including race, skin color, ethnicity, national origin, gender, age, religion, language, disability, sexual orientation, gender identity, socioeconomic status, family structure, geographic differences, diversity of thought, life experiences, and more. We define inclusion as ... Cultivating an environment that connects everyone; encouraging collaboration, flexibility, and fairness so that everyone is empowered to participate and contribute to their full potential. We strive to: • Grow and nurture a culture where inclusiveness is a norm, not just an initiative. • Foster a deep sense of pride, passion, and community regardless of our differences. • Unify our commitment to prosperity, equity, and social responsibility. We are committed to sustainability in: • Our community, MariSol, is committed to being a leader in our community. Placing the needs of the community in our planning to support financial empowerment and inclusion. • Our environment, MariSol, is committed to conserve natural resources and protect, now and in the future. Our commitment extends to our members, staff, and our community. We will engage in projects and programs that promote environmental sustainability. • Our financial well-being, MariSol, is committed to being a thriving financial institution. Recognizing that communities and individuals thrive through financial empowerment and inclusion.