Front Office for Medical Practice
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
(Job # 2428) FRONT OFFICE for Burbank-area Pulmonary practice. Like a busy atmosphere where you help callers and patients in person get the care they need while avoiding the commute to the West side? Read on and apply now!!!
JOB DETAILS
One of three Front Office staff who work cohesively to handle the front office, overlapping duties and ensuring a fluid and efficient frott desk and quality patient management
Coordinate the details of 60-80 patient visits per day - this is a BUSY practice!
Triage calls on a 6-line phone system, providing information, answering questions and making appointments Coordinate and confirm appointments for MRI-CTs, procedures and exams
Coordinate charts ensuring all paperwork, test results and follow-ups are present for upcoming appointment date
Collect copayments and balances, documenting details
Handle authorizations, referrals and coordinate insurance information
Coordinate medical records requests and test results with external offices and patients
Strong training program to learn the systems
Staff is integrated into the full scope of the Front Office Staff's duties as tasks are mastered and personal pace to handling work tasks picks up
REQUIREMENTS
Experience with both VIP patients and HMO insurance patients
Have a proactive mentality seeing what needs to be handled and do it with minimum direction
Ability to work efficiently and effectively in a Front Office team setting
Professional interpersonal communication skills in working with other Front Office staff, doctors and patients Computer proficient to learn scheduling and medical records programs, answer emails and coordinate medical records
Efficient typing skills in terms of speed and accuracy
Professional writing and speaking skills to ensure chart details are recorded accurately
SCHEDULE, COMPENSATION AND BENEFITS
M-F 8:30-5:30p
$19 - $21
Benefits including Medical, Dental and Vision, AFLAC, 2 weeks vacation per year, 401(k) (not matched) paid holidays, paid parking and sick days
Save money on gas and more time in your life with a convenient commute to work each day!